Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elena Dacic

Shailer Park,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Burrito Bar
01.2022 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Checked in with servers to confirm preparedness before seating customers.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.

Cashier

FoodWorks Supermarkets
06.2020 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Shailer Park State High School
Shailer Park, QLD
11.2023

Skills

  • Group Reservations Management
  • Food Inspection
  • Dining Room Management
  • Reservations Coordination
  • Supply Restocking
  • Guest Relations Management
  • Conflict Resolution
  • Reservation Coordination
  • Kitchen Staff Coordination
  • Safe Food Handling
  • Customer Service
  • Cash Handling
  • Reservation Planning
  • Scheduling
  • Payment Processing
  • Complex Problem-Solving
  • Relationship Building

Languages

English
Native or Bilingual
Croatian
Native or Bilingual
Serbian
Native or Bilingual
Macedonian
Professional Working

Timeline

Restaurant Hostess

Burrito Bar
01.2022 - Current

Cashier

FoodWorks Supermarkets
06.2020 - 07.2021

High School Diploma -

Shailer Park State High School

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Elena Dacic