Elena Macnamara
Glenwood, NSW,NSW
Summary
Motivated & passionate multi-talented fitness leader both in group fitness & Personal training as well a seasoned Office Manager with a proven track record. Demonstrated success in team management and facility operations, driving significant improvements in client satisfaction and engagement and therefore enhancing member retention.
Successful history helping individuals of all backgrounds improve health, fitness and overall well-being. Knowledgeable about healthy eating, exercise programs and good lifestyle choices.
Overview
40
40
years of professional experience
Work History
Group Fitness Instructor
Vibe Health Club Now Clublime Blacktown
06.2005 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to 60+ individuals with consistent participation and positive feedback.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Managed group fitness classes of up to 60+ members.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
- Increased member retention by fostering a supportive and motivating exercise environment.
- Organized special events such as themed workout sessions and holiday-related promotions, boosting attendance rates while fostering greater community among gym members by providing opportunities participate together outside regular classes cultivating increased camaraderie overall between participants both new established alike.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
Office Manager
Macs Painting & Decorating (Own Company)
09.1999 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Controlled finances to lower costs and keep business operating within budget.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Group Fitness Instructor
Various Gyms as Contractor
01.1996 - Current
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Led weekly classes for up to 60+ individuals with consistent participation and positive feedback.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Implemented varied teaching methods to accommodate diverse learning styles among participants, maximizing engagement during each session.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
Personal Trainer
Macs Fitness (Self Employed)
01.1996 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Fostered a positive workout environment with upbeat energy and professional demeanour.
Group Fitness Manager & PT Manager
Fernwood Health Club
06.2015 - 04.2017
- Organized staff meetings for ongoing communication about policy updates or best practices related to group fitness programming.
- Developed strong relationships with members through active listening skills and personalized attention, enhancing client loyalty.
- Improved member retention by developing and implementing engaging group fitness programs.
- Streamlined administrative processes for class scheduling, reducing errors and improving customer experience.
- Recruited highly skilled instructors to expand program offerings, attracting a more diverse clientele.
- Implemented innovative training techniques to continually challenge participants and keep them engaged in their workouts.
- Fostered a positive workout environment by addressing member concerns promptly and professionally.
- Managed a team of fitness instructors, resulting in increased class attendance and member satisfaction.
- Coordinated staff schedules efficiently to maintain optimal coverage while minimizing costs related to overtime or understaffing.
- Mentored new instructors in teaching methods, fostering their growth within the organization over time.
- Enhanced the overall group fitness experience by continuously evaluating and refining class offerings and schedules.
Group Fitness Coordinator
Fernwood Health Club
05.2005 - 05.2010
- Continuously monitored industry trends to ensure that the facility''s group fitness program remained at the forefront of innovation and effectiveness.
- Attracted new clients by organizing special events, workshops, and promotional activities highlighting the variety of group fitness programs available.
- Assisted in recruiting top-notch instructors from various disciplines to continuously expand the diversity of classes offered.
- Reduced class cancellations by implementing effective scheduling strategies for instructors.
- Expanded class offerings to cater to various age groups and fitness levels, promoting inclusivity within the facility.
- Ensured a safe workout environment by monitoring equipment maintenance and enforcing safety guidelines.
- Collaborated with fellow staff to improve overall facility operations and efficiency.
- Monitored attendance trends to optimize class schedules according to member preferences and demands.
- Streamlined communication between instructors, members, and management, fostering a positive work atmosphere.
- Developed strong relationships with members, leading to increased referrals and new enrollments.
Accounts Clerk
ECO Organic Farms Pty Ltd
03.1997 - 09.1998
- Input financial data and produced reports.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Invoicing, stock control, receipt & dispatch
- Banking
- Stocktake
- Client Liason
Office Clerk
Suttons Motors Pty Ltd
12.1996 - 03.1997
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Fitness Instructor
Body Express Gym
08.1996 - 12.1996
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
Accounts Officer
Concut Pty Ltd
01.1995 - 08.1996
- Input vendor payments and updated accounts to reflect new balances.
- Ensured timely vendor payments by managing invoice processing and expense tracking systems.
- Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
- Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
Data Entry Clerk
McPhee Transport
09.1994 - 02.1995
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Office Administration
Ecco Personnel (Temp Employment Agency)
09.1994 - 01.1995
- Streamlined office administration tasks for increased productivity and smooth daily operations.
- Supported office administration tasks such as data entry, document management, appointment scheduling, and email correspondence when needed.
- Supported office administration tasks to facilitate seamless daily operations and improve overall workflow.
Inventory & Customer Service Clerk
Interpayment Services (Division of Barclays Bank)
03.1992 - 09.1994
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Trust receipt acknowledgement, distribution centre orders
- Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.
Accounts Clerk
Able Lemon & Co
01.1990 - 03.1992
- Set up and updated Excel spreadsheets to track financial data.
- Input financial data and produced reports using inhouse software.
- Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
Data Entry Supervisor
Rockmans Pty Ltd
04.1987 - 11.1989
- Oversaw timely completion of projects by setting clear objectives, monitoring progress, and addressing any roadblocks or personnel issues.
- Reduced data entry errors, ensuring thorough verification of entered information against source documents.
- Improved data entry accuracy by implementing strict quality control measures and providing regular feedback to team members.
- Provided daily supervision, feedback and oversight to direct reports.
Veterinary Nurse Assistant
Crossroads Veterinary Hospital
08.1986 - 03.1987
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Maintained accurate medical records for efficient patient care and treatment followup.
- Triaged incoming patients to determine treatment needs and urgency of care.
Accounts Payable Clerk
The Hoyts Corporation Pty Ltd
07.1984 - 07.1986
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
Education
CHFI Performance Nutrition Coach Level 1
Clean Health Fitness Institute
02.2024
ZUMBA Rhythms 3
Zumba Fitness
08.2022
ZUMBA Take The Lead Workshop
Zumba Fitness
11.2020
ZUMBA Virtual Pro Workshop
Zumba Fitness
07.2020
AWF Weightlifting Coach Level 1
Australian Weightlifting Institute
08.2019
Pund Pro Instructor Course
Pound Pro
04.2018
Hip Stability & Barbell Squats Workshop
Inspired Physiotherapy
11.2017
HIITSTEP Instructor
HIITSTEP
08.2017
CHFI Performance PT Coach Level 2
Clean Health Fitness Institute
06.2017
CHFI Performance PT Coach Level 1
Clean Health Fitness Institute
05.2017
Metapwr Coach Course
Metafit Asia Pacific & Usa
01.2017
STRONG Nation Instructor
Zumba Fitness
09.2016
Body Type Nutritional Foundation Course
Bodytype Nutrition Academy
09.2016
ANKORR Level 1
ANKOR
05.2016
Metafit Coach Course
Metafit Asia Pacific & Usa
01.2016
Body Body Advanced Instructor Module
Les Mills International
02.2015
Piloxing Instructor
Piloxing Academy LLC
06.2014
ZUMBA Step
Zumba Fitness
02.2014
ZUMBA Pro-Skills
Zumba Fitness
05.2013
ZUMBA Sentao
Zumba Fitness
07.2012
Aqua ZUMBA
Zumba Fitness
03.2011
ZUMBA Gold
Zumba Fitness
10.2010
Fight-Do Instructor Certificate
Radical Fitness
07.2010
ZUMBA Toning
Zumba Fitness
07.2010
ZUMBA Kids
Zumba Fitness
06.2010
Ubound Instructor Certificate
Radical Fitness
02.2010
Zumba Fitness Rhythms 2
Zumba Fitness
12.2009
Zumba Basics 1
Zumba Fitness
10.2009
Swiss Ball Exercises Workshop
Fitness Australia
06.2009
X55 Instructor Certificate
Radical Fitness
03.2009
Oxigeno Instructor Certificate
Radical Fitness
02.2009
Kimax Instructor Certificate
Radical Fitness
01.2009
PunchPad Class Trainer
Punchfit Pro Pty Ltd
11.2008
POWER Instructor Certificate
Radical Fitness
11.2008
I.C.E Cycle Course
Australian Fitness Network
10.2008
Cert 4 Master Personal Trainer Certificate
Australian Institute of Fitness
12.2007
Punchfit Trainer Certificate
Punchfit Pro Pty Ltd
11.2007
Exercise & Pregnancy Workshop
AGSHS
05.2006
Boxing Exercise For Personal Trainers Certificate
All Stars Self Defence Centres
04.2006
Kick Pad Class Trainer Certificate
Blackbelt Pro Pty Ltd
05.2005
BodyAttack Instructor Certificate
Les Mills International
04.2001
Spin Series Phase II Advanced Techniques
Spinning Australasia
03.2001
Spin Series Phase III - Energy Zones
Spinning Australasia
03.2001
Bodypump Instructor Certificate
Les Mills International
10.2000
Spinning Cycling Training
Spinning Australasia
06.2000
Bodycombat Instructor Certificate
Les Mills International
04.2000
Indoor Cycling Instructor
Fitness Force Cycling
03.1999
Personal Training
NATIONAL COLLEGE OF FITNESS
Queensland09.1998
Group Fitness Instructor Certificate
Northern Sydney Institute of Tafe
Sydney07.1997
Aqua Fitness Instructor Certificate
Network For Fitness Professionals
Sydney10.1996
Introduction To Massage Therapy Workshop
Network For Fitness Professional
04.1996
ACHPER Fitness Leader Certificate
ACHPER St Leonards
01.1996
Skills
- Group Instruction
- Anatomy knowledge
- Equipment Setup
- Leadership and Coaching
- Dependable and Punctual
- First Aid Certified
- Time Management
- Reliable and Responsible
- Team Management
- Payroll Processing
- Administrative duties
- Facility Management
- Problem-Solving
Timeline
Group Fitness Manager & PT Manager
Fernwood Health Club
06.2015 - 04.2017
Group Fitness Instructor
Vibe Health Club Now Clublime Blacktown
06.2005 - Current
Group Fitness Coordinator
Fernwood Health Club
05.2005 - 05.2010
Office Manager
Macs Painting & Decorating (Own Company)
09.1999 - Current
Accounts Clerk
ECO Organic Farms Pty Ltd
03.1997 - 09.1998
Office Clerk
Suttons Motors Pty Ltd
12.1996 - 03.1997
Fitness Instructor
Body Express Gym
08.1996 - 12.1996
Group Fitness Instructor
Various Gyms as Contractor
01.1996 - Current
Personal Trainer
Macs Fitness (Self Employed)
01.1996 - Current
Accounts Officer
Concut Pty Ltd
01.1995 - 08.1996
Data Entry Clerk
McPhee Transport
09.1994 - 02.1995
Office Administration
Ecco Personnel (Temp Employment Agency)
09.1994 - 01.1995
Inventory & Customer Service Clerk
Interpayment Services (Division of Barclays Bank)
03.1992 - 09.1994
Accounts Clerk
Able Lemon & Co
01.1990 - 03.1992
Data Entry Supervisor
Rockmans Pty Ltd
04.1987 - 11.1989
Veterinary Nurse Assistant
Crossroads Veterinary Hospital
08.1986 - 03.1987
Accounts Payable Clerk
The Hoyts Corporation Pty Ltd
07.1984 - 07.1986
CHFI Performance Nutrition Coach Level 1
Clean Health Fitness Institute
ZUMBA Rhythms 3
Zumba Fitness
ZUMBA Take The Lead Workshop
Zumba Fitness
ZUMBA Virtual Pro Workshop
Zumba Fitness
AWF Weightlifting Coach Level 1
Australian Weightlifting Institute
Pund Pro Instructor Course
Pound Pro
Hip Stability & Barbell Squats Workshop
Inspired Physiotherapy
HIITSTEP Instructor
HIITSTEP
CHFI Performance PT Coach Level 2
Clean Health Fitness Institute
CHFI Performance PT Coach Level 1
Clean Health Fitness Institute
Metapwr Coach Course
Metafit Asia Pacific & Usa
STRONG Nation Instructor
Zumba Fitness
Body Type Nutritional Foundation Course
Bodytype Nutrition Academy
ANKORR Level 1
ANKOR
Metafit Coach Course
Metafit Asia Pacific & Usa
Body Body Advanced Instructor Module
Les Mills International
Piloxing Instructor
Piloxing Academy LLC
ZUMBA Step
Zumba Fitness
ZUMBA Pro-Skills
Zumba Fitness
ZUMBA Sentao
Zumba Fitness
Aqua ZUMBA
Zumba Fitness
ZUMBA Gold
Zumba Fitness
Fight-Do Instructor Certificate
Radical Fitness
ZUMBA Toning
Zumba Fitness
ZUMBA Kids
Zumba Fitness
Ubound Instructor Certificate
Radical Fitness
Zumba Fitness Rhythms 2
Zumba Fitness
Zumba Basics 1
Zumba Fitness
Swiss Ball Exercises Workshop
Fitness Australia
X55 Instructor Certificate
Radical Fitness
Oxigeno Instructor Certificate
Radical Fitness
Kimax Instructor Certificate
Radical Fitness
PunchPad Class Trainer
Punchfit Pro Pty Ltd
POWER Instructor Certificate
Radical Fitness
I.C.E Cycle Course
Australian Fitness Network
Cert 4 Master Personal Trainer Certificate
Australian Institute of Fitness
Punchfit Trainer Certificate
Punchfit Pro Pty Ltd
Exercise & Pregnancy Workshop
AGSHS
Boxing Exercise For Personal Trainers Certificate
All Stars Self Defence Centres
Kick Pad Class Trainer Certificate
Blackbelt Pro Pty Ltd
BodyAttack Instructor Certificate
Les Mills International
Spin Series Phase II Advanced Techniques
Spinning Australasia
Spin Series Phase III - Energy Zones
Spinning Australasia
Bodypump Instructor Certificate
Les Mills International
Spinning Cycling Training
Spinning Australasia
Bodycombat Instructor Certificate
Les Mills International
Indoor Cycling Instructor
Fitness Force Cycling
Personal Training
NATIONAL COLLEGE OF FITNESS
Group Fitness Instructor Certificate
Northern Sydney Institute of Tafe
Aqua Fitness Instructor Certificate
Network For Fitness Professionals
Introduction To Massage Therapy Workshop
Network For Fitness Professional
ACHPER Fitness Leader Certificate
ACHPER St Leonards
Similar Profiles
Anna AleksandrovaAnna Aleksandrova
Guest Service Representative at Blacktown Workers ClubGuest Service Representative at Blacktown Workers Club
Melinda MewMelinda Mew
AIN4 at Blacktown Hospital , Women’s Health Ward (AIN4)AIN4 at Blacktown Hospital , Women’s Health Ward (AIN4)
Samara GriffithsSamara Griffiths
AIN (Assistant in Nursing) at Blacktown and Mt Druitt Hospitals (Western Sydney Local Health District)AIN (Assistant in Nursing) at Blacktown and Mt Druitt Hospitals (Western Sydney Local Health District)