Eleonora Dolceamore
Melbourne
Summary
Dynamic educator and manager with proven expertise in effective classroom management and risk management awareness. Excelled in fostering student interaction and promoting and celebrating cultural diversity. Achieved consistent success by leveraging engaging lesson presentation and effective task coordination, ensuring that all teachable content was covered.
Overview
26
26
years of professional experience
Work History
Casual Relief Teacher
Our Lady of the Nativity
06.2024 - Current
- Utilized formative assessments to monitor student understanding during lessons, adjusting instruction as needed for optimal learning outcomes.
- Enhanced student comprehension by employing diverse teaching methods and adapting to individual learning styles.
- Implemented prepared lesson plans in established classrooms.
- Collaborated with Leadership and Learning Support Officer for those students with needs to ensure positive learning outcomes.
Casual Relief Teacher
Mackellar Primary School
11.2023 - Current
- Developed a positive classroom environment, fostering collaboration and respect among students.
- Implemented effective behavior management strategies, resulting in improved student focus and participation.
- Implemented prepared lesson plans in established classrooms.
- Promoted cultural awareness within the classroom by incorporating diverse resources and perspectives into lesson plans and discussions.
Casual Relief Teacher
St Peter's Primary School
07.2023 - Current
- Implemented effective behaviour management strategies, resulting in improved student focus and participation.
- Developed a positive classroom environment, fostering collaboration and respect among students.
- Contributed to curriculum development initiatives, ensuring alignment with state standards and relevance to modern contexts as classroom teacher was absent for 8 weeks consecutively (August - October 2024)
- Participated in professional development workshops to stay current on educational trends and improve instructional methodologies.
- Implemented prepared lesson plans in established classrooms.
After Care Manager
Molmic Furniture
02.2017 - 07.2023
- Liaised with national Retailers, Interior Designers, Architects, various fabric houses and freighters to resolve warranty concerns in a timely manner.
- Provided progress updates to all stake holders on estimated completion dates for repairs.
- Oversaw the repair cycle from inception, completion and dispatch of furniture.
- Monitored and contained repair expenditure.
- Created a robust national network of third party upholsterers to represent Molmic and complete interstate and remote repairs.
- reported weekly and monthly to Production, Sales and General Managers of claims, expenses and trends to enhance production flow and efficiencies.
Insurance Manager
RACV
03.1999 - 11.2016
- Increased customer retention rates through proactive policy reviews and personalized coverage recommendations.
- Engaged in cross-selling and upselling sales practices to strengthen clients' insurance portfolios and increase agency's aggregate sales figures.
- Served as a trusted advisor for clients seeking guidance regarding risk management strategies, helping them make informed decisions about their insurance needs.
- Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities within the RACV catchment area I managed.
- Adhered to legal requirements and agency and industry regulations in selling and servicing residential insurance policies.
- Optimized agency sales and marketing campaign outcomes by coordinating efforts with corporate and local offices.
- Increased policy sales by implementing innovative marketing strategies and providing exceptional customer service.
- Structured internal role-playing exercises to improve agents' sales effectiveness, overcome client objections and enhance client renewal rates at weekly sales meetings.
- Consistently met or exceeded quarterly sales goals through diligent planning, forecasting, and execution of targeted initiatives.
- Created detailed reports analyzing sales data, identifying areas of opportunity for growth or improvement within the agency.
Education
Graduate Diploma in Education & Certificate of RE - Education (Major Secondary)
Australian Catholic University
Ascot Vale, VIC04-1999
Skills
- Effective Classroom Management
- Coordinating Group Learning Sessions
- Risk Management Awareness
- Engaging Lesson Presentation
- Effective Task Coordination
- Reliable Time Management
- Effective Problem Resolution
- Promoting Student Interaction
Languages
Italian
Full Professional
Timeline
Casual Relief Teacher
Our Lady of the Nativity
06.2024 - Current
Casual Relief Teacher
Mackellar Primary School
11.2023 - Current
Casual Relief Teacher
St Peter's Primary School
07.2023 - Current
After Care Manager
Molmic Furniture
02.2017 - 07.2023
Insurance Manager
RACV
03.1999 - 11.2016
Graduate Diploma in Education & Certificate of RE - Education (Major Secondary)
Australian Catholic University
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