Eliana Andary
Yagoona,NSW
Summary
Results-driven student with excellent organizational and communication skills. Successful at accomplishing student projects. Strong analytical thinker and problem solver quick to learn new processes. Looking to start my career in a customer service role with potential for growth.
Overview
5
5
years of professional experience
Work History
Cashier All Rounder
Rose Street Mixed Business
Yagoona
07.2023 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Addressed customer needs and made product recommendations to increase sales
- Operated cash register to record transactions accurately and efficiently
- Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming colleagues during shift changes
- Assisted customers with bagging groceries, carrying items to their vehicles, and other requests as needed
- Maintained a clean and tidy work environment.
Customer Service All Rounder
Five Star
Yagoona
07.2021 - 07.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Set up new sales displays each week with fresh stock
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Maintained current knowledge of store promotions and highlighted sales to customers
- Communicated with customers and addressed any concerns in both Arabic and English
- Communicated with different stakeholders and liaised with suppliers to place orders for inventory.
Crew Member
McDonalds
Bass Hill
01.2019 - 06.2021
- Used POS system to enter orders, process payments and issue receipts
- Used kitchen equipment safely and reduced risk of injuries and burns
- Assisted in training new hires on proper cooking techniques, equipment usage, and safety protocols, fostering team cohesion
- Established welcoming atmosphere by greeting each customer warmly
- Supported team members during busy periods by taking on additional tasks leading to improved teamwork dynamics and increased productivity.
Education
Certificate III - Health and Administration -
TAFE
02.2024
Certificate III - Early Childhood Education and Care -
TAFE
12.2022
High School -
Trinity Catholic College
12.2022
Skills
- Payment Processing
- Fluent Arabic Speaking
- Product Knowledge
- Critical Thinking
- Multi-Task Management
- Prioritization
References
References available upon request.
Timeline
Cashier All Rounder
Rose Street Mixed Business
07.2023 - Current
Customer Service All Rounder
Five Star
07.2021 - 07.2023
Crew Member
McDonalds
01.2019 - 06.2021
Certificate III - Health and Administration -
TAFE
Certificate III - Early Childhood Education and Care -
TAFE
High School -
Trinity Catholic College
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