Elianah Watters
Fremantle,WA
Summary
I am a passionate and driven individual determined to walk alongside and instil hope in those facing mental hardship.
As part of the Peer movement, I strive to provide those seeking help with empathy and understanding, in aim to alleviate the feeling of isolation associated with the stigma surrounding mental health.
Using my lived experience within the system, I hope to provide guidance in the navigation of mental health services and prevent those seeking help from feeling neglected or as if they are “falling through the cracks”.
Overview
12
12
years of professional experience
Work History
Peer Support - Work Placement
Life Launchpad - CoMHWA
10.2023 - Current
- Built relationships with others based upon compassion, understanding, authenticity and trust to build rapport and encourage self compassion and advocacy to assist those facing mental hardships live a more meaningful life.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Helped facilitate self improvement programs through workshops such as Self Awareness, Strengths, Communication, Assertiveness, Boundaries and Sharing with Purpose.
- Increased awareness of and supported participation in self-help and advocacy organisations.
Indoor Plant Consultant - Specialist
Canopy Installations
09.2021 - Current
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analysed problematic areas to provide recommendations and appropriate solutions.
- Maintained indoor plants including watering, repotting, pest management and general tidying.
- Collaborated on design projects to create beautiful green spaces.
Customer Service and Barista
Amante Coffee Co
08.2022 - 12.2022
- Pleasantly interacted with customers during busy periods to promote an efficient, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Food prep and barista experience.
- Helped management keep adequate supply on hand by notifying of shortages and restocking fridges.
- Maintained regular and consistent attendance and punctuality.
Customer Service
F5 Coffee Co
08.2021 - 02.2022
- Front of house customer service, waitressing and answered incoming calls from customers.
- Food preparation and Barista experience.
- Efficient customer service and positive relationships with customers.
- Restocking fridges and cabinets.
- Cleaning and closing of cafe.
Customer Service and Design Assistant
Belle Bijoux Australia PTY LTD
09.2011 - 04.2014
- Worked in the wholesale side of the business. Duties included running online store, packing orders and managing deliveries.
- Running errands for management.
- Sales assistant with pop up shops.
- Contributing design ideas in meetings with the design team.
- Unpacking of stock.
- Labelling and pricing of stock.
Education
Certificate IV - Mental Health, Peer Support
Certificate IV Mental Health Peer Work
North Metropolitan TAFE, Perth WA11.2024
Advancing Successful Peer Inclusion -
ASPIRE CoMHWA
CoMHWA09.2023
Ceramics
North Metropolitan TAFE
Northbridge, WA06.2023
Graphic Design
North Metropolitan TAFE
Northbridge, WA12.2016
High School
Iona Presentation College - Buckland Ave. Campus
Mosman Park, WA12.2015
Primary School
Beaconsfield Primary School
Beaconsfield WA 12.2011
Young Masters Cert - Course in Drawing & Painting
Applecross Senior High School
Ardross, WA09.2010
Skills
- Trauma informed support
- Perseverance and Motivation
- Mental Health Awareness
- Navigation and Knowledge of Mental Health Services
- Advocacy, and encouraging self advocacy
- Group therapy facilitation assistance
- Self-Improvement, Education and Guidance for peers using lived experience
- Building Rapport
- Active Listening
- Non judgemental and non bias approach
- Critical Thinking
- Attention to Detail
Timeline
Peer Support - Work Placement
Life Launchpad - CoMHWA
10.2023 - Current
Customer Service and Barista
Amante Coffee Co
08.2022 - 12.2022
Indoor Plant Consultant - Specialist
Canopy Installations
09.2021 - Current
Customer Service
F5 Coffee Co
08.2021 - 02.2022
Customer Service and Design Assistant
Belle Bijoux Australia PTY LTD
09.2011 - 04.2014
Certificate IV - Mental Health, Peer Support
Certificate IV Mental Health Peer Work
Advancing Successful Peer Inclusion -
ASPIRE CoMHWA
Ceramics
North Metropolitan TAFE
Graphic Design
North Metropolitan TAFE
High School
Iona Presentation College - Buckland Ave. Campus
Primary School
Beaconsfield Primary School
Young Masters Cert - Course in Drawing & Painting
Applecross Senior High School
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