Erika Grado
St Clair,Australia
Summary
Recently graduated with a Master of Social Work, I completed my placement in child protection services and support coordination for NDIS clients. I also hold a Bachelor's degree in Human Resources and have 4 years of experience working as an education counselor for international students in Australia. My background has equipped me with a culturally sensitive approach, enabling me to effectively support CALD communities and ensure compassionate and inclusive service delivery.
Overview
5
5
years of professional experience
Work History
Social Work Placement Support Coordination
The Fig Trees Disability services
Adelaide, South Australia
03.2024 - 07.2024
- Support Coordination
- Participated in staff meetings, trainings, conferences. related to job duties and expectations.
- Maintained accurate records of client interactions and services provided.
- Assisted clients in accessing and utilizing community resources to meet their needs.
- Collaborated with multidisciplinary teams to coordinate care plans for clients.
Social Work Placement
Department for Child Protection - Elizabeth SA
Adelaide , SA
07.2023 - 11.2023
- Conducted home visits and assessments to evaluate the safety and wellbeing of children.
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
- Maintained detailed records of all client interactions including notes, reports, assessments, court documents.
Education Counsellor
Education and Migration Services Australia
Gold Coast, QLD
07.2022 - 07.2023
- Provided counseling services to international students regarding academic performance, career development, personal issues, and cultural adjustment.
- Assisted in the coordination of visa applications for new international students.
- Advised on immigration regulations related to visas and extensions for international students.
Education Consultant
Egali Intercambio Gold Coast
Gold Coast, QLD
02.2019 - 07.2022
- International Student Support: Demonstrated expertise in providing comprehensive support to international students.
- Maintained up-to-date student records in the database system.
- Assisted with applications for visas, residence permits, and other documents as required by law.
- Organized and facilitated cultural exchange activities for the international student population.
Education
Master of Social Work -
Southern Cross University
07-2024
Bachelor of Human Resources -
La Salle University
01-2011
Skills
- Cultural sensitivity
- Problem-solving
- Communication skills
- Relationship Building
- Teamwork and Collaboration
- Goal-Oriented
- Records Management
- Trauma-informed therapy
- Cultural Competency
References
- Dany Jung, Senior Social Worker - Department for Child Protection, 0436469052
- Yen Ngo, Senior Social Worker - The Fig Trees Disability services 0414 759 229
Hobbies and Interests
- Cooking
- Reading
Languages
Spanish
Native/ Bilingual
Timeline
Social Work Placement Support Coordination
The Fig Trees Disability services
03.2024 - 07.2024
Social Work Placement
Department for Child Protection - Elizabeth SA
07.2023 - 11.2023
Education Counsellor
Education and Migration Services Australia
07.2022 - 07.2023
Education Consultant
Egali Intercambio Gold Coast
02.2019 - 07.2022
Master of Social Work -
Southern Cross University
Bachelor of Human Resources -
La Salle University
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