Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Turriff-Smith

Robina,QLD

Summary

Seasoned fitness industry professional who runs smooth day-to-day business operations. Well-versed in overseeing staff members, managing location performance, up-skilling staff and sales and retention. Brings industry best practices to every area while delivering on operational, financial and strategic goals.

Overview

6
6
years of professional experience

Work History

Club Manager

Fitstop Ormeau
2024.05 - Current

Head coach and manager of Fitstop Ormeau.

My roles include but are not limited to...

  • Providing exceptional customer service to Fitstop members, leads and suppliers
  • Coaching Fitstop group sessions in line with the Fitstop methodology and upskilling my trainers to ensure they are also delivering an excellent product
  • Engage with Social Media posting across Fitstop socials
  • Ensuring cleanliness and presentation of the gym is of the highest standard, giving every class the '5am experience'.
  • Membership sales and retention strategies to minimise attrition
  • Driving performance through FItstop marketing and training campaigns
  • Increased staff performance and engagement via motivational leadership.
  • Prepared monthly reports and budgets to track revenue and expenses.
  • Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.

Fitstop WA Pre-Open Support

Fitstop HQ
2023.04 - 2024.02

Working alongside both Fitstop HQ and also local Western Autralian owners, my duties included but were not limited to...

  • Liaising between owners and Head Office in the lead up and also Open Day itself of new locations.
  • Upskilling location managers in what is necessary to run a smooth open day session
  • Upskilling both managers and trainers in movements that frequent themselves in Fitstop programming, eg Back Squat, Toes to Bar etc.
  • If necessary, work with locations post open to assist in the day to day operations of running a studio, from enquiry's to coaching assistance.

Club Manager

Fitstop Applecross
2023.01 - 2024.02

Head coach and manager of Fitstop Applecross.

My roles include but are not limited to...

  • Providing exceptional customer service to Fitstop members, leads and suppliers
  • Coaching Fitstop group sessions in line with the Fitstop methodology and upskilling my trainers to ensure they are also delivering an excellent product
  • Engage with Social Media posting across Fitstop socials
  • Ensuring cleanliness and presentation of the gym is of the highest standard, giving every class the '5am experience'.
  • Membership sales and retention strategies to minimise attrition
  • Driving performance through FItstop marketing and training campaigns
  • Increased staff performance and engagement via motivational leadership.
  • Prepared monthly reports and budgets to track revenue and expenses.
  • Created and maintained relationships with key investors, partners and clients.

Head Coach

AthleteX
2018.03 - 2022.12

My role as head coach at AthleteX included but was not limited to..

  • Coaching both group classes (5-30 people) and personal training sessions.
  • Assist other location coaches in structuring and planning their one on one sessions and session plans for group training.
  • Create, plan and implement the programming for the gym. Creating 12 week training cycles and inputting through our software Wodify.
  • Fostered a positive team environment with clear communication and motivational techniques.
  • Receive new member requests and onboarding for both group and individualised training

Education

High School Diploma -

Kent Street Senior High School
East Victoria Park, WA

Certificate IV - Personal Training

AIPT
Online
01.2015

Skills

  • Team motivation
  • Building relationships and people management
  • Sales and Retention
  • Coaching and Programming
  • Performance Management
  • Staff Training
  • Facility Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Excellent Communication

Timeline

Club Manager

Fitstop Ormeau
2024.05 - Current

Fitstop WA Pre-Open Support

Fitstop HQ
2023.04 - 2024.02

Club Manager

Fitstop Applecross
2023.01 - 2024.02

Head Coach

AthleteX
2018.03 - 2022.12

High School Diploma -

Kent Street Senior High School

Certificate IV - Personal Training

AIPT
Elijah Turriff-Smith