ELISA CESSARIO
Sydney,NSW
Summary
Dynamic marketing and administration professional with over 10 years of experience in the education and entertainment sectors. Demonstrated expertise in administration, relationship building, and customer service. Adept at crafting strategic marketing initiatives that drive engagement and support educational goals. Passionate about contributing to the educational field and dedicated to enhancing the learning journey for children. Proven ability to leverage my diverse skills to foster meaningful connections and support organisational success.
Overview
18
18
years of professional experience
Work History
Office Manager/Co-Director
Absolute Plumbing Solutions
01.2018 - Current
- Preparing employment contracts and staff management
- Managing incoming calls, email enquiries and scheduling jobs using Servicem8 system
- Managing invoicing and reconciliations
- Xero accounting software for staff and business accounting management
- Managing Purchasing materials
- Client prospecting
- Managing social media calendar and posting
- Creating content in Canva
- Creating and managing monthly edm’s in mailchimp
- Liaising with SEO agency on business strategy and website updates.
Marketing Administration Officer
Explore & Develop Childcare
03.2016 - 12.2017
- Curating social media content for the childcare
- Assisting with enrolments and managing waitlist enquiries
- Addressing enquiries from prospective and current families
- Assisting current families with any day to day matters in relation to their children
- Coordinating maintenance and bookings
- Managing centre events
- Facilitating communication with families regarding accidents and illnesses
- Organising staff training
- Ensuring staff qualifications and training were up to date
- Creating purchase orders and invoicing
- Staff travel bookings
- Diary management for directors
- Updating centre website and intranet
- Administration support for centre directors
- Updating health and safety procedures.
Maternity Leave
01.2015 - 01.2016
Marketing & Events Executive
Foxtel - Premium Entertainment & General Entertainment channels
01.2013 - 01.2015
- Coordinating marketing requests and collaborating with channel departments
- Managing email marketing campaigns
- Managing channel events
- Liaising with agencies for campaign execution
- Providing administrative support to Marketing Directors and Channel director
- Social media management and scheduling for channels.
Account Manager
Salmat Digital
11.2011 - 01.2013
- Delivering digital campaign solutions to clients
- Managing email and SMS campaigns
- Working with graphic designers to prepare look and feel of campaign
- Overseeing Facebook campaigns and prize
- Client prospecting
- Social media management
- Preparing client budgets.
Marketing and Events Coordinator
The LifeStyle Channels - XYZ Networks (Foxtel)
12.2009 - 11.2011
- Preparing proposals and sending to relevant potential clients to secure prize partners
- Weekly and end of service competition reporting
- Client and sponsor relationship management
- Managing online queries from viewers
- Winner management and prize fulfilment
- Managing the marketing team contra schedule
- Sourcing and ordering merchandise products for the channels through various merchandise companies
- Proactively looking for events where channel merchandise could get into the hands of our target audience
- Liaising with platform magazines (Austar and Foxtel) to include editorial pieces on channel competitions in their monthly subscribers magazine
- Preparing post analysis documents
- Booking interstate and international travel for team members
- Diary management and general administration support for Marketing Director.
Senior Account Executive
Kaleidoscope Marketing Communications
01.2007 - 10.2009
- BTL promotion management including management of creative roll out and printing of POS, terms and conditions and permit applications
- Budget preparation, management, invoicing
- Development and management of project timelines
- Updating of work in progress, minute recording
- Sourcing premiums and prizes
- Packaging design development
- Assisting with preparation of experiential/sampling campaigns
- Organising social, corporate and trade events for clients
- Diary management, travel arrangements and general administration for senior team members
- Setting KPIs for junior Account Coordinators and assistance with writing development plans
- Liaising with suppliers and partners.
Education
Advanced Diploma of business marketing with a major in event management -
APM College of Business And Communication
North Sydney01-2007
Higher School Certificate & Certificate II in Hospitality -
Marist Sisters College
Woolwich, NSW12-2005
Skills
- Meticulous attention to detail
- Diligent work ethic and strong sense of responsibility
- Excellent communication abilities
- Versatile and adaptable to varying roles and circumstances
- Proficient in project and event management
- Strong skill set in administrative
- Very experienced in fast-paced environments
- Self-motivated
- Customer Service
- Administrative Support
- Relationship Building
- Event Coordination
Affiliations
- Reformer pilates and general exercise
- Cooking
- Reading
- Spending time with family and friends
Accomplishments
- Top 20 list of young marketers in 2008
- House captain at Marist Sister Woolwich in 2004
References
References available upon request.
Timeline
Office Manager/Co-Director
Absolute Plumbing Solutions
01.2018 - Current
Marketing Administration Officer
Explore & Develop Childcare
03.2016 - 12.2017
Maternity Leave
01.2015 - 01.2016
Marketing & Events Executive
Foxtel - Premium Entertainment & General Entertainment channels
01.2013 - 01.2015
Account Manager
Salmat Digital
11.2011 - 01.2013
Marketing and Events Coordinator
The LifeStyle Channels - XYZ Networks (Foxtel)
12.2009 - 11.2011
Senior Account Executive
Kaleidoscope Marketing Communications
01.2007 - 10.2009
Advanced Diploma of business marketing with a major in event management -
APM College of Business And Communication
Higher School Certificate & Certificate II in Hospitality -
Marist Sisters College
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