Elise Cantrill
Hope Island,Queensland
Summary
Personable and empathetic individual with knack for engaging and supporting customers. Possesses foundational knowledge of customer service principles and adept at using communication and problem-solving skills to meet customer needs. Aims to create positive experiences and foster customer loyalty. Dedicated to bringing customer-centric approach and collaborative spirit to any new role.
Overview
3
3
years of professional experience
Work History
Nail Technician
Nail N Forever
12.2022 - 09.2024
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong customer relationships to increase loyalty, trust and satisfaction.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions.
Team Member
Dominos
03.2022 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
No Degree - High School Diploma - in Progress
Queensland Academies Health Sciences Campus
Southport, QLD11-2025
Skills
- Fluent in Mandarin
- Fluent Bilingualism
- Customer Service
- Time Management
- Training and coaching
- Client consultation
- Appointment management
- Document Translation
Timeline
Nail Technician
Nail N Forever
12.2022 - 09.2024
Team Member
Dominos
03.2022 - 11.2022
No Degree - High School Diploma - in Progress
Queensland Academies Health Sciences Campus
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