Elise Stanford
Cooma,Australia
Summary
Dynamic professional dedicated to continuous growth and development within the workplace, fostering teamwork and collaboration. Recognized for a strong work ethic and ability to build meaningful relationships with clients and colleagues alike. Committed to receiving constructive feedback to enhance performance and drive success.
Overview
5
5
years of professional experience
Work History
Legal Administrative Assistant
Hanna Lawyers
Wollongong, NSW
11.2024 - Current
- Supported multiple solicitors simultaneously by efficiently prioritizing tasks according to urgency.
- Managed general clerical needs.
- Facilitated clear communication between clients and solicitors by acting as a liaison to ensure all parties were informed of updates or changes.
- Prepared drafts of forms, letters, and agreements for legal staff use.
- Scheduled and coordinated meetings between legal teams and clients.
- Screened phone calls to effectively handle less important inquiries, and keep senior staff free for more important matters.
- Assisting clients with queries, while being compassionate and understanding the emotions of being in a legal office, often involves comforting or de-escalating clients.
- Ran conveyancing matters under supervision, including but not limited to creating contracts, obtaining client instructions, meeting deadlines for conveyancing, calculating adjustment figures, and concluding and signing off on settlements.
- Managed invoicing procedures for all clients of the firm while maintaining accurate records of all clients' invoices.
STUDENT LEARNING SUPPORT OFFICER
DEPARTMENT OF EDUCATION
Cooma, Australia
09.2022 - 08.2024
- Assisted in classroom activities, routines and behaviour management
- Cared and managed students with disabilities and behaviour disorders
- Assisted in the implementation of student's Individual Educational Programs
- Observed and documented children's behaviours to support the assessment and diagnosis process of disorders
- Prepared classrooms for upcoming lessons to assist teacher work load
- Facilitated and guided children in developing emotional regulation skills
TREASURER
LEO CLUB
Cooma, Australia
02.2020 - 12.2023
- Maintained accurate records of all financial transactions, including cash receipts, disbursements, and transfers
- Reviewed and controlled costs to optimize budget planning and results
- Provided fortnightly updates on account balances
- Budgeted fundraising ideas
- Made purchases for community and school fundraisers
SALES ASSOCIATE
SANDY'S GROOMING TAILS AND K9 CAFE
Cooma, Australia
11.2022 - 10.2023
- Greeted customers warmly and offered assistance
- Kept work area clean, organized and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Organized merchandise displays to promote higher levels of customer engagement
- Engaged with social media platforms to promote online business
- Established a positive rapport with customers by delivering friendly, personalized service
- Provided accurate information about products, prices and availability both in person and over the phone
TRAINEE ACCOUNTANT
MARK KENMIR & CO.
Cooma, Australia
02.2022 - 09.2023
- Verified accuracy of invoices and other accounting documents or records
- Assisted senior accountants with preparing monthly and yearly closings
ASSISTANT MANAGER
MCDONALD'S
Cooma, Australia
09.2020 - 12.2022
- Utilized accounting software to maintain books for all clients
- Collaborated with both Accounting and Book-keeping team to ensure accuracy among clients
- Utilized strong organizational skills to ensure accuracy of all financial documents
- Prepared journal entries for posting to general ledger accounts
- Reviewed and input daily cash receipts into spreadsheets
- Organised, created spreadsheets, entered data, and systematically filed documents
- Successfully completed assigned projects within tight deadlines while maintaining a high level of accuracy
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Conducted regular performance evaluations with staff members to ensure goals were being met efficiently
- Liaised between managers and employees, communicating concerns and expectations to appropriate parties
Education
CERTIFICATION IN STUDENT BASED LEARNING SUPPORT -
FOUNDATION EDUCATION
12.2024
HIGH SCHOOL DIPLOMA -
MONARO HIGH SCHOOL
Cooma11.2023
CERTIFICATION IN ADMINISTRATIVE ACCOUNTING -
TAFE NSW
09.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Time Management
- Multitasking Abilities
- Problem-solving Abilities
- Adaptability and Flexibility
- Reliability
- Task Prioritization
References
- Linley Davis, School Teacher, NSW Department Of Education, (041) 777-2480, Linley.Davis4@det.nsw.edu.au
- Sandra Brabon, Store Owner, Sandy's Grooming Tails & K9 Cafe, (042) 705-5388, sgroomingtails@gmail.com
- Nicola Rabbitt, School Wellbeing Nurse, NSW Health, (043) 660-6738, Nicola.Rabbitt@health.nsw.gov.au
Volunteer Experience
TREASURER, LEO CLUB, Cooma, New South Wales, 02/01/20, 12/31/23, Maintained accurate records of all financial transactions, including cash receipts, disbursements, and transfers., Reviewed and controlled costs to optimize budget planning and results., Provided fortnightly updates on account balances., Budgeted fundraising ideas., Made purchases for community and school fundraisers.
Timeline
Legal Administrative Assistant
Hanna Lawyers
11.2024 - Current
SALES ASSOCIATE
SANDY'S GROOMING TAILS AND K9 CAFE
11.2022 - 10.2023
STUDENT LEARNING SUPPORT OFFICER
DEPARTMENT OF EDUCATION
09.2022 - 08.2024
TRAINEE ACCOUNTANT
MARK KENMIR & CO.
02.2022 - 09.2023
ASSISTANT MANAGER
MCDONALD'S
09.2020 - 12.2022
TREASURER
LEO CLUB
02.2020 - 12.2023
CERTIFICATION IN STUDENT BASED LEARNING SUPPORT -
FOUNDATION EDUCATION
HIGH SCHOOL DIPLOMA -
MONARO HIGH SCHOOL
CERTIFICATION IN ADMINISTRATIVE ACCOUNTING -
TAFE NSW
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