Elise Van Gemert
Melbourne,VIC
Summary
Compassionate and detail-oriented professional who is experienced with managing patient records and administrative functions in healthcare settings, ensuring smooth office operations. Utilises organisational skills to maintain accurate documentation and compliance with healthcare regulations. Track record of fostering cooperative team environment, leading to enhanced patient care and operational efficiency.
Overview
17
17
years of professional experience
Work History
Disability Support Worker
Mable
01.2013 - Current
- Documented client progress and changes in condition, facilitating effective communication among care teams.
- Collaborated with healthcare professionals to ensure comprehensive care plans were followed accurately.
- Advocated for clients for further funding to ensure their needs are met.
- Provided compassionate companionship, reducing feelings of isolation among clients during service delivery.
- Assisted individuals with daily living activities, enhancing quality of life and independence.
- Supported clients in developing personal care routines, fostering self-sufficiency and confidence.
Medical Receptionist
Form and Practice Physio
01.2025 - 10.2025
- Managed patient scheduling and appointment reminders to enhance clinic efficiency.
- Collaborated with clinical staff to optimize workflow processes and improve patient experience at the practice.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Coordinated communication between patients and healthcare providers to streamline service delivery.
- Processed insurance claims and verified patient eligibility for services to ensure timely reimbursement.
Tupperware Manager
Tupperware Australia
01.2015 - 12.2024
- Car Driving Achieving Manager
- Computer Skills - varying programs
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Developed training programs to improve team performance and operational efficiency.
- Coordinated large-scale promotional events, increasing brand visibility and sales performance across regions.
- Assisting my Team with conflict and dispute resolution
- Collaborate daily with team to to maximize customer satisfaction
Kindergarten Teacher
Ripponlea Kindergarten
01.2009 - 12.2011
- Developed engaging lesson plans to enhance early childhood learning experiences.
- Fostered nurturing classroom environment promoting social, emotional, and cognitive development.
- Implemented diverse teaching strategies to accommodate various learning styles and needs.
- Collaborated with parents to support children's educational progress and address concerns.
Education
Bachelor of Arts - Early Childhood Education
Victoria University
Melbourne, Victoria, VIC12-2007
Skills
- Documentation skills
- Computer skills
- Conflict resolution strategies
- Patient confidentiality maintenance
- Time management
- Attention to detail focus
- Organizational skills development
- Problem-solving capacity
- Eye for Detail
- Empathetic/Love helping people
- Ability to learn new systems
- Patient records administration
Timeline
Medical Receptionist
Form and Practice Physio
01.2025 - 10.2025
Tupperware Manager
Tupperware Australia
01.2015 - 12.2024
Disability Support Worker
Mable
01.2013 - Current
Kindergarten Teacher
Ripponlea Kindergarten
01.2009 - 12.2011
Bachelor of Arts - Early Childhood Education
Victoria University