Summary
Overview
Work History
Skills
Affiliations
Additional Information
Timeline
Generic

Elise Woodthorpe

Frankston South,VIC

Summary

Dedicated Sales Assistant with excellent experience in customer service. Personable and energetic. Maintains professional appearance and demeanour. Efficiently completes assigned tasks with focus on quality. Organised and dependable, quick-learning, successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Bakery Sales Assistant

Coles Supermarket
04.2022 - Current
  • Maintained safe food handling standards at all times.
  • Maintained retail counter, restocked items and kept establishment tidy by observing and adhering to company sanitation and food safety standards.
  • Offered every customer exceptional service and learned regular customers' preferences.
  • Educated customers about quality of baked goods to inspire continued support of brand and company mission.
  • Creamed and iced cakes, cupcakes, cookies, donuts, sweet rolls, and coffee cakes.
  • Lifted cases and pushed or pulled heavy tray carts when restocking and preparing inventory.
  • Used various databases for ordering, stock counts, price changes, labelling and creating production guides for bakers.

Bakery Assistant/2IC Manager

Coles Supermarket
04.2017 - 04.2022
  • Enforced compliance with food safety standards with proper food storage, sanitation and labelling.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained cleanliness and hygiene in bakery premises.
  • Maintained and controlled inventory of baked goods.
  • Discussed sales and waste management at daily meetings.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Accepted challenging opportunities with tasks including; conflict resolution of team members and customers, stock management, rostering, setting goals and achieving them as a team.
  • Used various databases for ordering, stock counts, price changes, labelling and creating production guides for bakers.

Deli Service Assistant

Coles Supermarket
10.2006 - 04.2017
  • Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, tidy workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Learned other teammates' work tasks to train as backup.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Replenished serving stations with fresh food and cleaned up spills.

Skills

  • Time Management
  • Team Cooperation
  • Flexible Hours
  • Goal Driven
  • Merchandising and Display
  • Positive Work in Culturally Diverse Environments
  • Excellent Written and Verbal Communication
  • Sales Records Management
  • Positive Customer Engagement
  • Meeting Sales Goals
  • Computer Proficiency and Microsoft Office
  • Successful Conflict Management
  • Department OH&S representative

Affiliations

Connect Christian Church - 13 years volunteering with Connect's Youth Program. Currently volunteering with there Children's Program and their Young Adults (18-30) program.

Additional Information

  • Current Working With Childrens Check
  • Current Drivers License
  • Reliable Vehicle

Timeline

Bakery Sales Assistant

Coles Supermarket
04.2022 - Current

Bakery Assistant/2IC Manager

Coles Supermarket
04.2017 - 04.2022

Deli Service Assistant

Coles Supermarket
10.2006 - 04.2017

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Elise Woodthorpe