Hardworking and motivated professional with 25 years of experience in the supermarket industry with the desire to take on new challenges and to go above and beyond to exceed workplace expectations.
Strong work ethic, adaptability, and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills.
Successful in fast-paced, deadline-driven environments to manage goals and team development, thriving in team-oriented environments.
Focused on using training, monitoring and morale-building techniques to maximise employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Night Fill Manager
Coles Supermarket
Tanilba Bay
01.2019 - Current
Provided leadership during times of organisational change or crisis situations.
Ensured compliance with all applicable laws, regulations and safety standards.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Coached, mentored and trained team members in order to improve their job performance.
Enhanced team morale and retention through recognition programs and career development opportunities.
Managed inventory levels to meet demand without overstocking, reducing waste.
Developed team members on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximise team performance.
Led a team of 8 to 10 employees, ensuring high productivity and excellent customer service.
Delegated work to team members, setting priorities and goals.
Monitor and reviewed team member performance and provided ongoing feedback and coaching to drive performance improvement.
Recruited and trained new employees to meet job requirements.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Certificate 111 in School Based Education Support -
Foundation Education
Online, Based In Queensland
11-2024
Certificate 111 in Retail Supervision -
Coles Myer Institute
Newcastle, NSW
09-2005
High School Diploma -
San Clemente
Mayfield, NSW
12-1998
Skills
Team Leadership
Team Training and Development
Time Management
Well-developed organisational skills
Strong passion to work in a collaborative environment
Adaptive critical thinking skills
Constantly improving self development
Affiliations
Currently the manager of my son's Under 10 ruby league football team, Mallabula Panthers.
Timeline
Night Fill Manager
Coles Supermarket
01.2019 - Current
Certificate 111 in School Based Education Support -