ELISHA NDAGIZIMANA
New Farm,QLD
Summary
Seeking full-time or casual employment, reliable and eager learner with excellent communication skills. Over 4 years experience in warehousing, assistant management, driving, and general laboring. Diverse skill set. Possessing valid driver\'s license and own vehicle. Available to start immediately. Experienced shift manager excelling at ensuring smooth operations and delivering high-quality, efficient service that leaves customers satisfied. Talent for proactively solving problems and keeping team members focused on tasks.
Overview
10
10
years of professional experience
5
5
Certification
Work History
Shift Manager
Dominoes Pizza
08.2023 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Reduced employee turnover by implementing effective retention strategies such as recognition programs and career development opportunities.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
Machine Operator
Inghams- Distribution centre
07.2019 - 11.2022
- Loading and Unloading, Manual Handling, General Labouring, Machine operator, fill various paperwork, date gun (RF Scanner).
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Boning Room
Teys (RWM)
01.2022 - 08.2022
- Reduced errors in data entry for improved accuracy with thorough attention to detail and double-checking work.
- Increased overall office efficiency with proficient use of computer software, including Microsoft Office Suite and CRM systems.
- Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
Warehouse assistant
Action Products
02.2018 - 09.2019
- Pick and Pack, Loading and Unloading, Heavy Lifting, Manual Handling, General Labouring, General Cleaning
- Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Stock Management
Coles
01.2015 - 03.2017
- RF Scanning, Loading and unloading, Heavy Lifting, Manual Handling, General Cleaning
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
Customer Service
Logan Library
03.2015 - 09.2015
- Customer Service, Stocking Shelves, Administration, Heavy Lifting, General Cleaning
- Maintained standards of quality, timeliness, productivity and customer service.
- Interacted with customers and employees to resolve customer service concerns.
Education
Bachelor Criminology And Criminal Justice -
Griffith University
Brisbane, QLDYear 12 -
Kingston State High College
Brisbane, QLDCertificate II - Security Operations
SITS
Brisbane, QLD08.2022
01.2017
01.2016
01.2015
Skills
- Excellent teamwork skills and ability to work unsupervised
- Effective time management skills
- Willingness to learn
- Good leadership ability
- Good oral and written communication
- Multi-lingual communicator
- Team Development
- Handling Customer Complaints
- Employee Training
- Punctual and Reliable
- Training and mentoring
- Shift Scheduling
- Staff Supervision
- Equipment Operation
Certification
Certificate 3 in Logistics
Forklift License
Languages
Swahili
Full Professional
Luganda
Limited Working
Kinyrwanda
Native or Bilingual
Kirundi
Full Professional
Sudanese Arabic
Limited Working
English
Full Professional
Timeline
Shift Manager
Dominoes Pizza
08.2023 - Current
Boning Room
Teys (RWM)
01.2022 - 08.2022
Machine Operator
Inghams- Distribution centre
07.2019 - 11.2022
Warehouse assistant
Action Products
02.2018 - 09.2019
Customer Service
Logan Library
03.2015 - 09.2015
Stock Management
Coles
01.2015 - 03.2017
Bachelor Criminology And Criminal Justice -
Griffith University
Year 12 -
Kingston State High College
Certificate II - Security Operations
SITS
Similar Profiles
Jessica JonesJessica Jones
Assistant Store Manager at Stratigic Pizza (Dominoes Pizza)Assistant Store Manager at Stratigic Pizza (Dominoes Pizza)
Blake DanielsBlake Daniels
Delivery Driver at Dominoes PizzaDelivery Driver at Dominoes Pizza
Elisabeth ButlerElisabeth Butler
Customer Service Representative at Dominoes PizzaCustomer Service Representative at Dominoes Pizza
Jacob VelaJacob Vela
Delivery Driver at Dominoes PizzaDelivery Driver at Dominoes Pizza
Yuuichi KitamuraYuuichi Kitamura
Data Encoder at Local Government Unit of Gapan City, PhilippinesData Encoder at Local Government Unit of Gapan City, Philippines