ELIZA MUCAJ
Narre Warren,VIC
Summary
Customer-focused team member with experience in customer service, retail, and hospitality. Delivers efficient service, enhances team performance through collaboration, and maintains organized sales environments. Strong in communication and cash handling, dedicated to optimizing store operations and ensuring customer satisfaction.
Overview
1
1
Language
5
5
years of professional experience
Work History
Casual Sales Assistant
Novo Shoes
Fountain Gate
07.2024 - Current
- Provided strong customer service to clients in person and over the phone, ensuring satisfaction and repeat business.
- Supported customers with fit guidance, style choices, and product suggestions on sales floor.
- Assisted customers with order inquiries, product availability, and special requests to improve overall shopping experience.
- Handled sales returns and exchanges through point-of-sale system.
- Maintained organized display areas to enhance product visibility. and well presented to match Novo Shoes merchandising standards.
Casual Sales Assistant
Lollipop Collective
Fountain Gate
11.2024 - 11.2025
- Identified customer needs and provided timely assistance, ensuring satisfaction.
- Resolved customer issues through friendly, knowledgeable support, enhancing overall experience.
- Answered customer inquiries and handled requests, contributing to improved customer satisfaction.
TEAM MEMBER
Hungry Jacks
Narre Warren
01.2023 - 11.2023
- Welcomed customers at store entry with friendly service.
- Collaborated with team members to enhance workflow and streamline processes.
- Assisted with opening and closing tasks to facilitate seamless daily operations at Hungry Jack's.
- Maintained clean and orderly work area throughout shift to ensure smooth operations.
- Acquired essential job skills promptly to enhance work efficiency.
KITCHEN HAND
The Orchard At Montague
Lysterfield
02.2022 - 01.2023
Education
High School Diploma -
Minaret College
Melbourne, VIC10-2024
Skills
- Point-of-sale operation
- Customer service
- Retail operations
- Organizational skills
- Visual merchandising
- Multitasking
- Teamwork and work ethic
- Quick learning and quality output
- Effective communication
- Active listening
- Problem solving
- Flexibility
- Attention to detail
Languages
Albanian
Native/ Bilingual
Timeline
Casual Sales Assistant
Lollipop Collective
11.2024 - 11.2025
Casual Sales Assistant
Novo Shoes
07.2024 - Current
TEAM MEMBER
Hungry Jacks
01.2023 - 11.2023
KITCHEN HAND
The Orchard At Montague
02.2022 - 01.2023
High School Diploma -
Minaret College