Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
BusinessDevelopmentManager

Elizabeth Baldwin

Business Development Manager
SYDNEY,NSW

Summary

Energetic and Skilled Business Development Manager offering 3 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work History

Business Development Manager

Compass Offices
SYDNEY, NSW
02.2020 - Current
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Devised effective marketing, sales and other promotional initiatives.
  • Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating inventory.
  • Negotiated, prepared and signed contracts with clients.

Inside Sales Manager

Compass Offices
SYDNEY, NSW
01.2019 - 01.2020
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Coordinated activities and projects to plan sales department operations and meet timelines.
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
  • Surpassed sales goals by 60% annually with implementation of diverse sales tools and strategies.
  • Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
  • Facilitated business by implementing practical networking techniques.

Fundraiser

3Fund
Sydney, NSW
08.2018 - 12.2018
  • Developed and implemented marketing campaigns targeting donors.
  • Raised approximately $13,000 in reoccurring monthly payments throughout my time with 3Fund.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Front of House Manager

Manhattan
Canberra, ACT
05.2016 - 08.2018
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Adhered to safe work practices, food safety regulations and corporate guidelines.
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.

Education

High School Diploma -

Mosman High School
Sydney, NSW

Bachelor of Science - Environmental Science

Australian National University
Canberra, ACT
02.2015 - 11.2023

Skills

    Relationship building and rapport

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Volunteering

Community Service: St Candice's- I regularly volunteer with St Candice's to help prepare and serve food to the Homeless.

Reading: I adore reading and attend a weekly book club

Timeline

Business Development Manager

Compass Offices
02.2020 - Current

Inside Sales Manager

Compass Offices
01.2019 - 01.2020

Fundraiser

3Fund
08.2018 - 12.2018

Front of House Manager

Manhattan
05.2016 - 08.2018

Bachelor of Science - Environmental Science

Australian National University
02.2015 - 11.2023

High School Diploma -

Mosman High School
Elizabeth BaldwinBusiness Development Manager