Elizabeth Baldwin
Business Development Manager
SYDNEY,NSW
Summary
Energetic and Skilled Business Development Manager offering 3 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Business Development Manager
Compass Offices
SYDNEY, NSW
02.2020 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Consulted with product development teams to enhance products based on customer interest data.
- Devised effective marketing, sales and other promotional initiatives.
- Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating inventory.
- Negotiated, prepared and signed contracts with clients.
Inside Sales Manager
Compass Offices
SYDNEY, NSW
01.2019 - 01.2020
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Coordinated activities and projects to plan sales department operations and meet timelines.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Surpassed sales goals by 60% annually with implementation of diverse sales tools and strategies.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Facilitated business by implementing practical networking techniques.
Fundraiser
3Fund
Sydney, NSW
08.2018 - 12.2018
- Developed and implemented marketing campaigns targeting donors.
- Raised approximately $13,000 in reoccurring monthly payments throughout my time with 3Fund.
- Exceeded goals through effective task prioritization and great work ethic.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Front of House Manager
Manhattan
Canberra, ACT
05.2016 - 08.2018
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
Education
High School Diploma -
Mosman High School
Sydney, NSWBachelor of Science - Environmental Science
Australian National University
Canberra, ACT 02.2015 - 11.2023
Skills
Relationship building and rapport
Verbal and written communication
Business development and planning
Revenue Generation
Volunteering
Community Service: St Candice's- I regularly volunteer with St Candice's to help prepare and serve food to the Homeless.
Reading: I adore reading and attend a weekly book club
Timeline
Business Development Manager
Compass Offices
02.2020 - Current
Inside Sales Manager
Compass Offices
01.2019 - 01.2020
Fundraiser
3Fund
08.2018 - 12.2018
Front of House Manager
Manhattan
05.2016 - 08.2018
Bachelor of Science - Environmental Science
Australian National University
02.2015 - 11.2023
High School Diploma -
Mosman High School