ELIZABETH FRANK
Melbourne
Summary
Motivated student pursuing an engaging career to challenge myself with, looking forward to working with a great team of people.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hospitality Worker- Barista/Front of house
Penny for Pound
11.2022 - Current
- Greeted customers and provided table service
- Prepared consistent high-quality coffee
- Handled opening and closing procedures
- Prepared and baked croissants for sale
- Handled food safely and kept spaces clean and hygienic
- Trained by AXIL coffee representatives
Hospitality Worker- Bartender
Bridge Hotel
07.2022 - 05.2023
- Handled alcohol service for guests over age of 18
- Minimized risks to guests by strictly following sanitizing procedures for different areas
- Provided table service and made dining reservations for guests
- Managed bar area and handled inventory
- Prepared cocktails
- Handled opening and closing procedures
Hospitality Worker- Bartender/server
Tower Hotel
12.2021 - 07.2022
- Managed bar area, and handled inventory, regulation compliance and customer relationships
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests
- Operated cash register and Point of Sale system for transactions
- And made proper change for cash transactions
- Greeted customers, answered questions and recommended specials to increase profits
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Resolved customer concerns with friendly and knowledgeable service
- Trained new bartenders on drink preparation
Volunteer Hockey Coach
TEM Hockey Club
01.2016 - 01.2025
- Coached teams of children between the ages of 6-12 in field hockey
- Led hockey workshops for local primary-schools
- De-escalated situations with angry players/coaches and parents of players
Sales Associate
Nature Aquariums & Watergardens
12.2020 - 05.2022
- Monitored and maintained machine and water parameters
- Maintained accurate and thorough records of fish stock, documenting feeding activities, growth patterns and identified diseases
- Identified aquatic animal health concerns and discussed problems with fishkeepers
- Helped customers find specific products and animals, answered questions and offered fishkeeping advice
- Completed various daily tasks to keep areas clean and neat for maximum productivity
Education
Bachelor of Science - Environmental Science
Deakin University
Burwood, VIC10-2026
Victorian Certificate of Education -
Carey Baptist Grammar School
Kew, VIC11.2021
Certification
- Victorian Certificate of Education, Carey Baptist Grammar School, Kew, VIC, 11/01/21
- Responsible service of Alcohol, Certified
- Hygienic practices for food safety, Certified
- White card
Timeline
Hospitality Worker- Barista/Front of house
Penny for Pound
11.2022 - Current
Hospitality Worker- Bartender
Bridge Hotel
07.2022 - 05.2023
Hospitality Worker- Bartender/server
Tower Hotel
12.2021 - 07.2022
Sales Associate
Nature Aquariums & Watergardens
12.2020 - 05.2022
Volunteer Hockey Coach
TEM Hockey Club
01.2016 - 01.2025
Bachelor of Science - Environmental Science
Deakin University
Victorian Certificate of Education -
Carey Baptist Grammar School
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