Elizabeth Hughes
Newcastle,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Enthusiastic Associate Singing Coach eager to impart love of music as well as vocal techniques and performance experience onto vocal students. Passionate about music and art and love to express myself creatively.
Overview
3
3
years of professional experience
Work History
Administrator, Associate Vocal Coach
InnerVoice Vocal Studio
11.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained personal records and updated internal databases.
- Maintained customer communications.
- Cultivated positive relationships with parents and students and helped meet their needs and respond to their questions.
- Managed enrolments of new students and helped to curate new enrolments system.
- Cleaned teaching rooms and tidied lobby and reception areas to create professional and welcoming first impression for visitors.
- Vacuumed and mopped floors to remove dirt and debris.
- Taught fundamentals such as projection, breathing and vocal techniques.
- Mentored struggling students with individualized approach to enhance learning.
- Advised parents of student progress by communicating student's achievements and developing methods for improvement.
Crew Member, Cafe Crew
Mcdonald's Kotara
10.2020 - 12.2022
- Worked front counter, drive-thru and cafe.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Brewed coffee and tea.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Certificate (HSC) - Year 12
St Francis Xavier's College
Hamilton, NSW10.2024
Skills
- Administration and Management
- Training and Motivation
- Positive Learning Environment
- Music Theory
- Schedule Management
- Customer Service
- Financial Oversight
Timeline
Administrator, Associate Vocal Coach
InnerVoice Vocal Studio
11.2022 - Current
Crew Member, Cafe Crew
Mcdonald's Kotara
10.2020 - 12.2022
High School Certificate (HSC) - Year 12
St Francis Xavier's College
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