Elizabeth Ayen Kuereng
Redbank
Summary
Experienced with providing compassionate personal care and support. Utilizes effective communication to foster positive and trusting relationships with clients. Track record of maintaining client dignity and comfort through patient and attentive care.
Overview
8
8
years of professional experience
Work History
Infinite care Cornubia
08.2021 - Current
- Assist Residents with daily activities and personal task
- Assist with showering, dressing, eating and cleaning
- Proper use of manual Handling equipment
- Assist with Medication
- Customer service of both Residents and the family
- Completion of paperwork and work training
Personal Care Assistant
TriCare Toowoomba Aged Care Residency ( Placement)
03.2021 - 04.2021
- Assist Clients with shower and personal hygiene
- Assisting with meals
- Assist with manual handling
- Providing Duty of care to the clients
- Assisting with mobility and toileting
- Bowel/shower chart updating
- Dental care
- Assist with laundry
Team Member
Officeworks
01.2019 - 01.2020
- Follow WHS
- Work in teams
- Checked prices for customers and processed items sold by scanning barcodes
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Kept work areas clean, organised and safe to promote efficiency and team safety
- Answered questions about store policies and concerns to support positive customer experiences
- Successfully communicated with all team members to navigate job duties and complete daily tasks
- Learned all required tasks quickly to maximise performance
- Sought out ways to go above and beyond job requirements
Team Member
Mc Donald's
09.2017 - 11.2018
- Cleaned and sanitised work areas throughout hours of operation and at close of business
- Prepare customers’ orders
- Mentored junior team members on protocols and procedures of each station to maximise contributions
- Quickly adapted plans and adjusted working equipment to maintain high standards of functionality and safety
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Contributed to team success by completing jobs quickly and accurately
- Developed strong relationships with co-workers and managers
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
Education
Bachelor of Nursing - Nursing
Griffith Universty
11-2027
Certificate Iii in Individual Support - Individual Support
Auscare Training
Toowoomba03-2021
High School Diploma -
Centenary Heights State Highschool
Toowoomba, QLD11-2019
Skills
- Emotional support
- Personal hygiene assistance
- Compassionate caregiving
- Behaviour management
- CPR certified
- Medication administration
- Problem-solving
- Multitasking and organization
- Mobility assistance
- Incident reporting
- Time management
- Team work
Timeline
Infinite care Cornubia
08.2021 - Current
Personal Care Assistant
TriCare Toowoomba Aged Care Residency ( Placement)
03.2021 - 04.2021
Team Member
Officeworks
01.2019 - 01.2020
Team Member
Mc Donald's
09.2017 - 11.2018
Bachelor of Nursing - Nursing
Griffith Universty
Certificate Iii in Individual Support - Individual Support
Auscare Training
High School Diploma -
Centenary Heights State Highschool
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