ELIZABETH MORGAN
Gold Coast,QLD
Summary
I believe I am the perfect fit for your company as I am a well-rounded candidate with a passion for providing exceptional customer service. Possessing strong organizational and time management skills. I am able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. I am reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. I am experienced customer service, kitchen skills, food hygiene and beverage service. I am confident in communicating with customers and co-workers in a friendly and professional manner.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Section Waitress
Leisureplex Hotels
Fort William
06.2021 - 11.2024
- Served a large section of up to 35 people at one time.
- Checked with customers to ensure that they were enjoying their meals and took action to correct any problems.
- Adhered strictly to hygiene regulations concerning food handling practices.
- Greeted guests and provided menu information.
- Set up dining areas for each party prior to their arrival.
- Efficiently cleared dirty plates from tables after customer finished meals.
Restaurant All Rounder
Bar Lago
Gold Coast, Carrara
02.2025 - 05.2025
- Provided table service to guests
- Handled cash and eftpos machines
- Made custom pizzas from scratch in large quantities
- Made cocktails
- Served wine and other alcoholic beverages
- Answered the phone, made bookings and processed take away orders
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Hotel Housekeeper
Leisureplex
Fort William, Highland
06.2021 - 11.2024
- Cleaned assigned guest rooms and replenished guest amenities and hotel room supplies.
- Performed daily cleaning tasks including vacuuming, dusting, mopping, polishing furniture and fixtures.
- Met consistently high standards of cleanliness, sanitation, and organization.
- Provided excellent customer service by greeting guests upon arrival and responding quickly to their requests during their stay.
- Addressed guest cleaning needs, ensuring all hotel rooms and common areas were kept up to standard.
- Maintained a positive attitude while interacting with guests and coworkers.
Warehouse Assistant
Macro Mike
Gold Coast, Burleigh Heads
02.2025 - 03.2025
- Picked and packed custom orders in a large quantity
- Worked with order software.
- Ensured proper labeling of all products before being sent out for delivery.
- Utilized computer systems to track orders, manage inventory, and generate reports.
- Packed, sealed, labeled, and affixed postage to prepare materials for shipping.
Personal Trainer
EMPT Coaching
Fort William, Highland
09.2022 - Current
- Developed and implemented customized fitness plans to meet individual goals.
- Demonstrated exercises to clients and modified them as necessary.
- Motivated and inspired clients to achieve results and reach goals.
- Monitored client progress and provided feedback on exercise performance.
- Led group exercise classes and provided individualized instruction.
- Provided guidance on diet modifications to enhance client results.
- Utilized computer software programs for tracking client information including medical history, assessment data and program design details.
Skills
- Customer service
- Time management
- Cash handling
- Strong multitasking
- Active listening
- Table service
- Food safety
- Cocktail preparation
- Wine service
- Team collaboration
- Cleanliness
- Service prioritization
- Guest relations management
- Leadership skills
- Client engagement
- Fitness instruction
Certification
- Level 2 Fitness Instructor
- Level 3 Personal Trainer
- Responsible Service of Alcohol
- CPR Certification
- QLD Blue Card
References
- Clair Adams, Hotel Manager, Leisureplex Hotels, 07717706593, clair.adams@leisureplex.co.uk
- Jonathon McCook, Gym Owner, Tough Cookie Fitness, 07506028820, toughcookieonline@gmail.com
- Ginta Sainsbury, Manager, Bar Lago, 61414696186, barlagopizza@gmail.com
Timeline
Restaurant All Rounder
Bar Lago
02.2025 - 05.2025
Warehouse Assistant
Macro Mike
02.2025 - 03.2025
Personal Trainer
EMPT Coaching
09.2022 - Current
Section Waitress
Leisureplex Hotels
06.2021 - 11.2024
Hotel Housekeeper
Leisureplex
06.2021 - 11.2024
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