Elizabeth Reid
Doncaster,Melbourne
Summary
Settlement Coordinator with 2 years of experience in aiming to achieve the best possible outcomes for clients and stakeholders. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving.
Overview
5
5
years of professional experience
Work History
Settlements Coordinator
Slater and Gordon Lawyers
04.2022 - Current
- Collaborating with internal practice groups, government agencies, and other law firms
- Communicating with vulnerable clients, managing challenging conversations, and finding optimal solutions
- Independently drafting complex bills for settlements
- Aiding in the retrieval of client compensation and overdue debts.
- Enhanced client relationships with thorough follow-ups and proactive updates on case progress.
- Ensured compliance with industry standards by staying up-to-date on regulations and best practices within the field.
- Streamlined the settlement process for smoother transactions and greater client satisfaction.
- Identified opportunities for improvement within internal operations, implementing strategies that enhanced overall performance.
- Provided comprehensive training to new team members, fostering a supportive work environment that encouraged professional development.
- Reduced errors in documentation by meticulously reviewing all documents prior to submission.
Assistant
Blowout balloons
03.2019 - 06.2022
- Worked alongside the owner to prepare stock required for displays pieces used at events
- Adding design input on colour schemes for setups
- Set up displays pieces at venues for events.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Food and beverage server
Food and Desire
02.2021 - 03.2022
- Building and maintaining positive relationships with clientele of a members only sailing club
- Completing daily bar reports and balancing accounts
- Serving liquor and upholding RSA standards
- Venue set up and pack down.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
Education
UI/UX Design Boot Camp Certificate - Design
Monash University
Melbourne, VIC02.2024
Bachelor in Design (Architecture) (Discontinued) - Architecture
Deakin University
Melbourne, VIC04.2022
Design Fundamentals Certificate III -
Homlesglen Tafe
Melbourne, VIC10.2019
Skills
- Microsoft Office
- Training facilitation
- Stakeholder Collaboration
- Team Collaboration
- Customer Service
- Decision-Making
- Relationship Building
- General accounting
- Customer Relations
- Paperwork and documentation
- Billing and Invoicing
Timeline
Settlements Coordinator
Slater and Gordon Lawyers
04.2022 - Current
Food and beverage server
Food and Desire
02.2021 - 03.2022
Assistant
Blowout balloons
03.2019 - 06.2022
UI/UX Design Boot Camp Certificate - Design
Monash University
Bachelor in Design (Architecture) (Discontinued) - Architecture
Deakin University
Design Fundamentals Certificate III -
Homlesglen Tafe
Similar Profiles
Kunal GautamKunal Gautam
IT Service Desk Analyst at Slater and Gordon LawyersIT Service Desk Analyst at Slater and Gordon Lawyers
Natalie PeckettNatalie Peckett
Public Liability Legal Assistant at Slater and Gordon LawyersPublic Liability Legal Assistant at Slater and Gordon Lawyers
ANASTASIJA BRKICANASTASIJA BRKIC
Client Services Consultant at Slater And Gordon LawyersClient Services Consultant at Slater And Gordon Lawyers
Preeti Preeti null
Customer Survice at Car Rentals NetworkCustomer Survice at Car Rentals Network
Marcio PintoMarcio Pinto
Marketing Analyst at RG DigitalMarketing Analyst at RG Digital