Elizabeth Riley
Blayney,NSW
Summary
Proven to enhance customer satisfaction and workplace efficiency, my tenure at Smart Dollar showcased my ability to manage high-pressure situations with patience and composure. Skilled in customer service and adept at maintaining cleanliness, I excel in fast-paced environments, significantly contributing to team and customer experiences without compromising on reliability and punctuality. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
19
19
years of professional experience
Work History
Customer Service Cashier
Smart Dollar
03.2021 - 08.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cleaner
Mandalay Motel
04.2017 - 05.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Teachers Aide
Wellington Christian School
03.2009 - 12.2011
- Assisted teachers with supervision and care of group of Number children.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
Teachers Aide
St Mary's Central School
02.2005 - 12.2008
- Assisted teachers with supervision and care of group of Number children.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
Education
Yr 12 Higher School Certificate -
Wellington High School
Wellington, NSW12.1993
Yr 10 Certificate
St Mary's Central School
Wellington, NSW12.1991
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Additional Information
Personal references
Renee Wilson smart dollar Wellington 0430699926
Kasey Hodgkinson
Mandalay Motel
0422974223
Timeline
Customer Service Cashier
Smart Dollar
03.2021 - 08.2023
Cleaner
Mandalay Motel
04.2017 - 05.2020
Teachers Aide
Wellington Christian School
03.2009 - 12.2011
Teachers Aide
St Mary's Central School
02.2005 - 12.2008
Yr 12 Higher School Certificate -
Wellington High School
Yr 10 Certificate
St Mary's Central School
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