Summary
Work History
Education
Skills
Timeline
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Ella Avery

South Windsor,NSW

Summary

I am a dynamic and friendly individual with experience in customer service as a waitress and a product support specialist. I have experience excelling in customer service and ensuring everything within the establishment runs smoothly for both customers and employees. I'm skilled in creating a welcoming atmosphere, efficiently managing tasks and ensuring customer needs are fulfilled accurately. Always demonstrating the ability adapt to enhance customer experience.

Work History

Product Support Specialist

Garmin Australasia
Marsden Park, NSW
  • Contributed to product development by sharing valuable customer feedback and insights with engineering teams.
  • Followed up with customers to verify resolution of reported issues and initiated product replacement for unresolved problems.
  • Improved the overall efficiency of the support team with streamlined processes and clear communication.
  • Troubleshot and tested client-reported product defects and liaised with quality assurance for deployment of fixes.

Waitress

Thai 89
Windsor, NSW
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Bede Polding College
South Windsor, NSW
06.2024

Skills

  • Multi-tasking
  • Efficient
  • Strong Work Ethic
  • Committed
  • Collaborative
  • Responsible
  • Hardworking
  • Communication Skills

Timeline

Product Support Specialist

Garmin Australasia

Waitress

Thai 89

Bede Polding College

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Ella Avery