Summary
Work History
Education
Skills
Timeline
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Ella Avery

South Windsor,NSW

Summary

I am a dynamic and friendly individual with experience in customer service as a waitress and a product support specialist. I have experience excelling in customer service and ensuring everything within the establishment runs smoothly for both customers and employees. I'm skilled in creating a welcoming atmosphere, efficiently managing tasks and ensuring customer needs are fulfilled accurately. Always demonstrating the ability adapt to enhance customer experience.

Work History

Product Support Specialist

Garmin Australasia
  • Contributed to product development by sharing valuable customer feedback and insights with engineering teams.
  • Followed up with customers to verify resolution of reported issues and initiated product replacement for unresolved problems.
  • Improved the overall efficiency of the support team with streamlined processes and clear communication.
  • Troubleshot and tested client-reported product defects and liaised with quality assurance for deployment of fixes.

Waitress

Thai 89
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Bede Polding College
South Windsor, NSW
06.2024

Skills

  • Multi-tasking
  • Efficient
  • Strong Work Ethic
  • Committed
  • Collaborative
  • Responsible
  • Hardworking
  • Communication Skills

Timeline

Product Support Specialist

Garmin Australasia

Waitress

Thai 89

Bede Polding College

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Ella Avery