Ella Bailey
Helensvale
Summary
Dynamic and results-oriented professional with extensive experience in customer service and store maintenance, notably at Golden Casket. Excelled in enhancing customer satisfaction and fostering strong relationships, leveraging skills in effective communication and cash register operation. Demonstrated adaptability and a commitment to excellence, significantly contributing to team goals and store performance.
Professional retail worker prepared to excel in fast-paced environments. Known for maintaining high standards in store presentation and customer interaction. Dependable team player with focus on achieving positive results and adapting to changing store needs. Proficient in point-of-sale systems and inventory control.
Overview
2
2
years of professional experience
Work History
Reatil Assistant
Golden Casket
03.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Handled large amounts of cash and banking duties.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Cafe Assistant
Latte' Mor
07.2023 - 12.2023
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
- Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
- Increased repeat business by fostering strong relationships with customers through exceptional service.
Education
High School Diploma -
Helensvale Learning College
Gold Coast, QLD11-2023
Skills
- Customer service
- Patience and empathy
- Cash register operation
- Time management capabilities
- Adaptability and resilience
- Upselling strategies
- Store maintenance know-how
- Multitasking
- Effective communication
- Reliable and responsible
- Attention to detail
- Adaptable and flexible
Timeline
Reatil Assistant
Golden Casket
03.2024 - Current
Cafe Assistant
Latte' Mor
07.2023 - 12.2023
High School Diploma -
Helensvale Learning College
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