Ella Ball
Melbourne,VIC
Summary
Friendly and reliable, i am skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
2
2
years of professional experience
Work History
Food and Beverage Assistant
Kenwick Park Hotel And Spa
05.2021 - 06.2023
- Maintained stock levels of napkins, straws and condiments throughout shift.
- Greeted guests warmly to foster a welcoming environment.
- Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
- Followed workplace safety procedures to reduce accidents and hazards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained composure and work quality while under stress.
Education
Master of Science - Earth And Planetary Science
The University of Manchester
Manchester, England06.2025
Master of Science - Study Abroad Year, Majoring in Earth Sciences
The University of Melbourne
Melbourne, VIC06.2024
A-Levels - Biology, Psychology And Geography
King Edward IV Grammar School
Louth, Linclonshire06.2021
Skills
- Organised and Dependable
- Strong Communication Skills
- Active Problem Solving
- Attention to Detail
- Effective Teamwork
- Adpatibility
Timeline
Food and Beverage Assistant
Kenwick Park Hotel And Spa
05.2021 - 06.2023
Master of Science - Earth And Planetary Science
The University of Manchester
Master of Science - Study Abroad Year, Majoring in Earth Sciences
The University of Melbourne
A-Levels - Biology, Psychology And Geography
King Edward IV Grammar School
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