Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Ella Critchlow-Salvidge

West Footscray,VIC

Summary

I am a dependable retail sales professional with experience in dynamic, high-performance environments. I am skilled in processing transactions, handling cash, using registers and arranging merchandise. I maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Assistant

Pompello
04.2021 - Current
  • Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal items.
  • Answered incoming calls and emails to provide product information.
  • Managed efficient cash register operations.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Online Personal Shopper & Junior Retail Assistant

Woolworths
12.2019 - 03.2021
  • Tailored shopping experiences for each client, taking into account their individual budget constraints and style preferences.
  • Memorized store layouts to fulfill orders using shortest, most efficient route.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Managed client information securely, respecting confidentiality agreements while maintaining detailed records of past purchases and preferences.

Education

Bachelor of Arts - Psychology

The University of Melbourne
Parkville
11.2026

High School Diploma -

Footscray High School
Footscray
11.2023

Skills

  • Payment Processing
  • Customer Assistance
  • Reliable and Responsible
  • Cash Handling Accuracy
  • Excellent Written and Verbal Communication
  • Strong Communication and Interpersonal Skills
  • POS System Operation
  • Friendly and Helpful
  • Safety and Cleanliness Standards
  • Enjoy People Engagement

Availability

Monday: 6am-10pm                                   Friday: 6am-10pm

Tuesday: 6am-10pm                                   Saturday: Before 1pm

Wednesday: After 5pm                              Sunday: 6am-10pm

Thursday: After 5pm 


Timeline

Retail Assistant

Pompello
04.2021 - Current

Online Personal Shopper & Junior Retail Assistant

Woolworths
12.2019 - 03.2021

Bachelor of Arts - Psychology

The University of Melbourne

High School Diploma -

Footscray High School

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Ella Critchlow-Salvidge