Ella Cumming
Perth,WA
Summary
Dedicated Entry-Level Professional experienced in delivering exceptional customer service and supporting team dynamics. Demonstrated reliability and adaptability through successful contributions in fast-paced environments. Focused on embracing new challenges and enhancing organizational performance.
Overview
4
4
years of professional experience
Work History
Traffic management
All About Traffic Management
Geelong, VIC
07.2024 - 05.2026
- Coordinated personnel, equipment, and materials for effective implementation of traffic management plans.
- Created traffic management plans for construction sites, special events, and road works to ensure safety and efficiency.
- Organised traffic management around sites where heavy machinery was being operated in order to maintain safe working conditions for personnel on site.
- Ensured compliance with safety regulations and industry standards in traffic management.
- Proposed innovative ideas and solutions that improved team performance and project outcomes.
- Followed safety protocols while working in high-traffic areas.
Liquor Sales
Liquor Land
Geelong, VIC
02.2023 - 09.2024
- Assisted customers with product selections and inquiries.
- Greeted customers and provided exceptional customer service.
- Resolved customer complaints professionally, fostering customer loyalty and satisfaction.
- Maintained knowledge of current promotions and sales events.
- Provided accurate information about products, prices and services.
- Collaborated with team members to ensure excellent customer service.
- Organized merchandise displays, increasing product visibility and customer engagement.
- Oversaw inventory organization and replenished shelves.
- Trained new associates on store policies and procedures, ensuring consistent service standards.
- Maintained cleanliness of store environment including floors, windows, displays.
- Acquired skills for assistant manager responsibilities
Kitchen hand / Assistant Cook
The Hot Chicken Project / Tacos Y Liquor / OK SMASH
Geelong , VIC
12.2021 - 05.2023
- Prepared ingredients for various menu items at a fast-paced restaurant.
- Assisted chefs by chopping, mixing, and cooking food as needed.
- Chopped, mixed, and cooked food to support chefs.
- Operated kitchen machinery, including fryers and grills, with care.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Ensured tidy work area to promote efficiency.
- Followed all health code guidelines when handling food items.
- Facilitated efficient communication between kitchen staff and front-of-house teams.
Education
S11 Mining Induction
Civil Safety
06.2026 - 06.2026
Working With Children Check
Victoria State Government
03.2024 - 03.2024
Construction Induction White Card
Multi-Skills
05.2023 - 05.2023
Traffic Management Competency Card
Multi-Skills
05.2023 - 05.2023
VCE -
Oberon High School
Certificate II - Kitchen Operations
The Gordon
Skills
- Independent focus
- Logistics coordination
- Scheduling
- Inventory management
- Attention to detail
- Customer service
- Adaptability to change
- Verbal communication
Timeline
S11 Mining Induction
Civil Safety
06.2026 - 06.2026
Traffic management
All About Traffic Management
07.2024 - 05.2026
Working With Children Check
Victoria State Government
03.2024 - 03.2024
Construction Induction White Card
Multi-Skills
05.2023 - 05.2023
Traffic Management Competency Card
Multi-Skills
05.2023 - 05.2023
Liquor Sales
Liquor Land
02.2023 - 09.2024
Kitchen hand / Assistant Cook
The Hot Chicken Project / Tacos Y Liquor / OK SMASH
12.2021 - 05.2023
VCE -
Oberon High School
Certificate II - Kitchen Operations
The Gordon