Hi, I’m
Ella De Villiers
Public Relations Graduate
Gold Coast
Summary
Enthusiastic public relations student last semester seeking part-time public relations and/or client-facing work. Extensive experience in retail environments and a passion for delivering outstanding customer service through positivity and professionalism. Passionate about contributing to company success while learning from established professionals. Desiring to take on a challenging position with long-term career potential.
Overview
7
years of professional experience
Work History
The Water Story
Intern
09.2023 - 10.2023
Job overview
- Developed Instagram content for The Water Story
- Researched relevant and current issues for the organisation's interest
- Actively engaged in social media content creation such as storytelling and informative posts.
Harvard Business
Assistant
01.2022 - 07.2023
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Greeted guests in with friendliness and professionalism.
Experience Oz
Full Time Reservations Agent / Retail Assistant
06.2021 - 12.2022
Job overview
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle with patience and outstanding communication.
- Consistently greeted customers with optimism, aided them in locating merchandise and encouraged selection of products in store to increase store's overall sales.
- Approached browsing customers to initiate conversations to determine buying preferences for different products in store or experiences offered online.
Witches Chase Cheese Co.
Retail Manager
02.2017 - 05.2021
Job overview
- Assisted customers in selecting products through consistent and outstanding customer service by exhibiting attentiveness to their individual needs.
- Monitored store displays daily to ensure products are remarkably visually presented by restocking and reorganising items attentively.
- Operated cash register and computer to itemise total customer purchases and balance final totals after store closure.
Education
Griffith University Gold Coast Australia
Bachelor of Public Relations And Communication from Public Relations, Advertising, And Applied Communication
12.2023
Stellenbosch UniversityStellenbosch, Western Cape South Africa
from Certificate in Business And Entrepreneurship
12.2016
Tamborine Mountain State High School Australia
Year 12 Certificate
2015
Skills
- Strong self motivation and work ethic
- Excellent teamwork skills
- Outstanding customer service
- Strong problem solving capabilities
- Excellent verbal and written communication skills
- Fluent in Afrikaans
- Content creation
- Social media marketing
Timeline
Intern
The Water Story
09.2023 - 10.2023
Assistant
Harvard Business
01.2022 - 07.2023
Full Time Reservations Agent / Retail Assistant
Experience Oz
06.2021 - 12.2022
Retail Manager
Witches Chase Cheese Co.
02.2017 - 05.2021
Griffith University
Bachelor of Public Relations And Communication from Public Relations, Advertising, And Applied Communication
Stellenbosch University
from Certificate in Business And Entrepreneurship
Tamborine Mountain State High School
Year 12 Certificate
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