Ella Foden

• Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
• Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
• Improved team productivity by streamlining daily operations and implementing efficient processes.
• Conducted employee training sessions to educate employees on products and company policies.
• Evaluated competitive landscape regularly to maintain an up-to-date understanding of industry trends and market shifts affecting the business domain.

Side note: still a few tiny things to learn but am a quick and confident learner “leaving due to unfair work conditions and reasons”

• Rotated, mounted and balanced tires on cars, trucks, and vans.
• Replaced and repaired tires using best practices for safe vehicle maintenance.
• Dismounted, mounted, and repaired tires according to manufacturer specifications.
• Improved customer satisfaction by providing timely and accurate tire services.
• Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
• Enhanced safety standards by conducting thorough inspections of tires and related components.
• Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
• Disposed of old tires correctly, meeting safety and environmental requirements.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Made and served brand-specific café beverages with a focus on speed, quality and consistency.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Completed successful daily cash audits to correctly balance drawers at the end of shifts.
• Used POS system to accurately enter orders and process payments.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained a tidy and organized store environment to comply with cleanliness standards.
• Stocked merchandise, clearly labelled items, and arranged according to size or colour.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Worked closely with the shift manager to solve problems and handle customer concerns.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Worked with loss prevention in monitoring shopper behavior.

• Took advantage of opportunities to learn new systems and repair procedures.
• Made basic repairs to cars and other vehicles, asking questions and taking notes to increase personal knowledge.
• Observed senior mechanics completing major repairs.
• Cleared work areas of debris and organized supplies to maintain safety and appearance.
• Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
• Safely lifted cars to complete repairs.
• Kept personal appearance and all work areas neat and professional.
• Operated mechanic's tools and shop equipment safely to prevent damage.
• Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
• Contacted customers about changes in plans or necessary items to order for completed repairs.
• Gave customers quotes on potential repairs with nearly 100% accuracy.