Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ella Harris

Hobart,Australia

Summary

Dependable crew member with experience and well-developed critical thinking, problem-solving, and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

4
4
years of professional experience

Work History

Pharmacy Assistant

Chemist Warehouse
Hobart, Tasmania
03.2024 - Current
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Resolved customer complaints promptly in a professional manner.
  • Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
  • Managed multiple tasks simultaneously while adhering to strict deadlines.
  • Adhered to all legal requirements relating to the safe dispensing of medication.
  • Trained new pharmacy staff in procedures and customer service standards.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Opened incoming supplies and stocked in correct locations.
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
  • Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Army Cadet

Australian Army cadets
Hobart, Australia
05.2021 - Current
  • I have completed leadership courses required to have major responsibility within Australian Army Cadets.
  • I have multiple strengths involving working well with others and leading others towards a set goal.
  • I currently hold the commander position which requires me to be in charge of 50+ people at a time.

Crew Member

Ghanda Clothing
Hobart, Australia
12.2023 - 01.2024
  • Assisted with fitting room flow by monitoring product movements and offering additional sizes.
  • Approached customers in the department to offer assistance with locating and selecting merchandise.
  • Helped customers with refunds and product returns.
  • Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
  • Completed multiple resets per day to keep merchandise well-organized and presentable.

Crew Member

MacDonald's
Hobart, Australia
06.2022 - 08.2023
  • Greeted customers to take food orders and provide menu information.
  • Communicated clearly with team members in loud kitchen.
  • Operated cash register to receive cash or card customer payments.
  • Delivered superior customer service in fast-paced food environment.
  • Took orders and processed payments for dine-in, carry-out and drive-thru customers.
  • Served prepared food and beverages directly to customers in dining area and managed special requests.
  • Operated POS system to process high volume of transactions accurately.
  • Volunteered to work unpopular shifts in support of team members and business needs.
  • Promoted to Lance Corporal (within Australian Army Cadets) due to my completing the required course that achieved my gaining higher rank and responsibility.
  • Promoted to Corporal (Within Australian Army Cadets)
  • Promoted to Sergeant (Within Australian Army Cadets)

Education

High School -

Rose Bay High School
Rose Bay
12.2023

Some College (No Degree) - Legal Studies

Rosny College
Hobart, TAS

Skills

  • Service prioritization
  • Quality control
  • Relationship management
  • Pack deliveries
  • Customer service
  • Order taking
  • Safe food handling
  • Money handling
  • Menu memorization
  • Sales assistance
  • Answering customer questions
  • Resolving customer issues
  • Processing payments
  • Supply restocking
  • POS system operation

Accomplishments

  • Promoted to Lance Corporal (within Australian Army Cadets) due to completing the required course that achieved higher rank and responsibility.
  • Promoted to Corporal (within Australian Army Cadets).
  • Promoted to Sergeant (within Australian Army Cadets).

Timeline

Pharmacy Assistant

Chemist Warehouse
03.2024 - Current

Crew Member

Ghanda Clothing
12.2023 - 01.2024

Crew Member

MacDonald's
06.2022 - 08.2023

Army Cadet

Australian Army cadets
05.2021 - Current

High School -

Rose Bay High School

Some College (No Degree) - Legal Studies

Rosny College

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Ella Harris