Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Heaslip

Brisbane,QLD

Summary

I am currently seeking part-time employment as I transition from high school to university, where I will be studying nursing. I am looking for a flexible role that allows me to work a few days a week, ideally with adjustable hours to fit my academic schedule. I am eager to gain valuable work experience while pursuing my studies, and I am committed to bringing a strong work ethic, excellent communication skills, and a positive attitude to any position. I am particularly interested in opportunities that offer the flexibility to balance both my educational goals and my professional development.

Versatile customer service professional with experience as a waitress, bartender, and barista. Known for delivering exceptional service in fast-paced environments while maintaining a friendly, approachable demeanor. Skilled in multitasking, managing orders, preparing specialty drinks, and maintaining a clean, organized workspace. Proficient in cash handling, POS systems, and working collaboratively in team settings. Committed to providing high-quality service and creating memorable customer experiences.

Overview

4
4
years of professional experience

Work History

Bar Tender and Waitress

Bluegrass BBQ
03.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Barista

Molten Toffee
11.2021 - 02.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

High School Diploma -

Genesis Christian College
Brisbane, QLD
11-2024

Certificate II And III in Health Support Services - Nursing

Mater Education
Brisbane, QLD
08-2024

Skills

  • Positive attitude
  • Teamwork and coordination
  • Teamwork and communication
  • Strong work ethic
  • Good communication
  • Problem-solving
  • Time management

Timeline

Barista

Molten Toffee
11.2021 - 02.2022

Bar Tender and Waitress

Bluegrass BBQ
03.2021 - Current

High School Diploma -

Genesis Christian College

Certificate II And III in Health Support Services - Nursing

Mater Education
Ella Heaslip