Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Ella Kilrain

Ella Kilrain

Manjimup,WA

Summary

Proactive and customer-oriented, I excelled as a Pharmacy Assistant at Ambassadors Independent

Pharmacy, where I enhanced customer satisfaction through effective communication and swift

resolution of complaints. Skilled in medication dispensing and processing payments, I consistently

maintained high accuracy levels, contributing to the store's reputation for excellence. My skill at

interpreting orders and computer knowledge further develop my comprehensive skill set.

Dedicated administrative professional well-versed in communication and team building.

Overview

4
4
years of professional experience

Work History

Pharmacy Assistant

Ambassadors Independent Pharmacy
11.2022 - Current
  • Answer telephone and provide information about order status, store hours and pharmacy procedures.
  • Deliver exceptional customer service through active listening skills and addressing concerns promptly.
  • Assist customers in selecting over-the-counter medications and health care products.
  • Keep pharmacy counter and related areas clean, neat and organised.
  • Greet customers and responded to questions with friendly, knowledgeable assistance.

Cashier

Newsagency
02.2021 - Current
  • Perform cash, card, and cheque transactions to complete customer purchases.
  • Work flexible schedule and extra shifts to meet business needs.
  • Greet customers entering store and responded promptly to customer needs.
  • Operate cash register for cash, cheque, and credit card transactions with excellent accuracy levels.

Education

Kearnan College
Manjimup, WA

Skills

  • Answering customer questions
  • Medication dispensing
  • Resolving complaints
  • Processing payments
  • Computer savvy
  • Interpreting orders

Timeline

Pharmacy Assistant

Ambassadors Independent Pharmacy
11.2022 - Current

Cashier

Newsagency
02.2021 - Current

Kearnan College

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Ella Kilrain