ELLA PRICE
Kallangur,Queensland
Summary
dedicated individual with extensive knowledge and experience providing efficient customer service in retail stores. about 3 years of experience in hospitality front and back of house, i have my certificate in food, health and safety. i am seeking a casual position wanting a second job as i still work at coles throughout the week. i adapt at accurately handling cash transactions. able to work in fast pace environments while remaining professional, calm and friendly. i do not attend school anymore as i left to peruse other things so i am very flexible with my availability.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Coles Supermarkets
03.2023 - Current
- Handled cash transactions accurately and efficiently, ensuring proper change and receipt for each customer
- Resolved customer inquiries and concerns promptly to ensure a positive shopping experience
- Maintained a clean and organized work area, including restocking merchandise and processing returns
- Provided exceptional customer service by greeting and assisting customers with purchases in a friendly and professional manner.
Hospitality Worker
Beefeys
Glass House Mountains, QLD
09.2021 - 01.2023
- Worked in hospitality for approximately 3 years conducting front of house and food preparation, working a variety of hours including night, weekdays, weekends, and public holidays
- Demonstrated excellent customer service skills to address any issues or concerns promptly and professionally
- Collaborated with team members to streamline processes and improve overall efficiency in service delivery
- Greeted and assisted guests in a friendly and professional manner to enhance their overall experience
- Little experience in rostering.
Education
Cert 3 in Beauty Services -
Katrina's School of Hair and Beauty
Skills
- Upselling techniques
- POS inventory system operations
- Receptionist experience
- Certificate in food health and safety
- Customer Complaint Resolution
- Product Recommendations
- POS System Operation
- Customer Satisfaction
- Routine management
- Child Supervision
- Employee Training
- Computer Skills
- Microsoft Office
- Flexible and Adaptable
Personal Information
Title: Retail Customer Service
Timeline
Customer Service Cashier
Coles Supermarkets
03.2023 - Current
Hospitality Worker
Beefeys
09.2021 - 01.2023
Cert 3 in Beauty Services -
Katrina's School of Hair and Beauty