Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ella Read

Busselton,WA

Summary

Proven team player with a track record of enhancing customer experiences at all my jobs, adept in customer service and time management. Leveraged professional appearance and flexibility to exceed employer expectations, significantly improving shopping environments and maintaining high-quality standards. Expert in customer needs assessment, ensuring satisfaction and loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Pet Barn
08.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Dairy Farmer

Farm Work
03.2023 - 07.2024
  • Maintained farm equipment and vehicles.
  • Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
  • Milked 300 cows using milking machinery.
  • Kept stock healthy with adequate food, water and open space.
  • Improved calving ease through selective breeding decisions, reducing complications during calving season.
  • Bought new cows at auctions to keep robust herd numbers.
  • Ensured high-quality milk by maintaining clean milking equipment and practicing proper sanitation protocols.

Cleaner

Manandly Holiday Resort
11.2022 - 03.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Hospitality Worker

Point Walter Cafe
12.2018 - 03.2021
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.

Education

High School Diploma -

Seton Catholic College
Samson WA
10.2019

Skills

  • Customer Service
  • Time Management
  • Flexible Schedule
  • Professional Appearance
  • Customer Needs Assessment
  • Teamwork

Certification

Working with Children check

swimming instructor

Timeline

Retail Sales Associate

Pet Barn
08.2023 - Current

Dairy Farmer

Farm Work
03.2023 - 07.2024

Cleaner

Manandly Holiday Resort
11.2022 - 03.2023

Hospitality Worker

Point Walter Cafe
12.2018 - 03.2021

High School Diploma -

Seton Catholic College

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Ella Read