Ella Reilly
Twin Waters
Summary
Dedicated to continually improving my knowledge and skills to provide the best possible service to my clients. Confident that my experience and qualities make me an ideal candidate for this position.
Overview
6
6
years of professional experience
Work History
Domestic Cleaner
Domestic Goddess
07.2023 - Current
- General cleaning which includes dusting, vacuuming, moping
- Bathroom cleaning which involves disinfecting toilets, shower and bathtubs
- Kitchen cleaning which may vary between client requests
- Other duties/special requests of clients such as folding laundry, making beds
Gym Receptionist
Invigr8 Health Club
Sunshine Coast, Australia
09.2022 - 07.2023
- Demonstrated excellent customer service skills by greeting guests and providing helpful information
- Diligently followed health and safety regulations to ensure a safe work environment
- Performed regular maintenance checks on equipment to ensure optimal performance
- Utilized advanced cleaning equipment and tools to clean hard-to-reach areas and maintain a high level of hygiene
- Handled cash, credit card, and check payments
Cafe Barista and Bartender
Messy Hen
Marcoola, Australia
01.2022 - 05.2023
- Provided excellent customer service, resulting in a X% increase in customer loyalty
- Used conflict resolution techniques to diffuse tense situations and maintain a positive atmosphere
- Trained and supervised new bar staff on menu items, customer service, and safety protocols
- Maintained a friendly and positive attitude in a fast-paced environment, resulting in a X% increase in customer tips
Cafe Barista and Bartender
Cock and Hen
Twin Waters, Australia
07.2019 - 03.2022
- Managed the cafe's daily operations, ensuring that all tasks were completed on schedule and within budget
- Demonstrated a strong work ethic, resulting in consistent high-quality products and services
- Exceeded customer service expectations by providing friendly and courteous service to all guests
- Resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction
Education
Year 12 Graduate - Cert 3 In Fitness
Maroochydore State High School
01.2022
Certificate IV in Nutrition (HWC + SNC) - Health & Wellness Coach/Sports Nutrition Coach
Vast Fitness Academy
09.2025
Cert 3 and IV Fitness -
Fit College
11.2023
Cert IV Fitness -
Fit College
10.2023
Certificate Il in Skills for Work and Vocational Pathways -
Maroochydore State High School
01.2022
First Aid and CPR Course -
Binnacle Training
01.2022
Certificate 3 in Fitness -
Binnacle Training
01.2022
Responsible Service Of Alcohol (RSA) -
Galaxy Training Australia
01.2019
Skills
- Effective time Management
- Adaptability
- Communication Skills
- Proficient in Customer Engagement
- CPR & First Aid Certified
- Reliability and punctuality
Career Aspirations
My career aspirations are to pursue a career in the fitness industry. This is evident in the fact that I chose to undertake Certificate III in Fitness as a subject at High School. I then completed my Certificate IV in Fitness upon finishing Year 12. I am currently studying Certificate IV in Nutrition. Last year I competed in a number of Body Building Competitions of which I thoroughly enjoyed. I would love to assist other athletes in realizing their fitness goals and passion.
Hobbies and Interests
Training for a bodybuilding competition which requires a disciplined lifestyle and a strict regime of exercise and diet.
Timeline
Domestic Cleaner
Domestic Goddess
07.2023 - Current
Gym Receptionist
Invigr8 Health Club
09.2022 - 07.2023
Cafe Barista and Bartender
Messy Hen
01.2022 - 05.2023
Cafe Barista and Bartender
Cock and Hen
07.2019 - 03.2022
Certificate IV in Nutrition (HWC + SNC) - Health & Wellness Coach/Sports Nutrition Coach
Vast Fitness Academy
Cert 3 and IV Fitness -
Fit College
Cert IV Fitness -
Fit College
Certificate Il in Skills for Work and Vocational Pathways -
Maroochydore State High School
First Aid and CPR Course -
Binnacle Training
Certificate 3 in Fitness -
Binnacle Training
Responsible Service Of Alcohol (RSA) -
Galaxy Training Australia
Year 12 Graduate - Cert 3 In Fitness
Maroochydore State High School
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