Ella Ruiz
Gold Coast,QLD
Summary
Dedicated professional with experience as a Part-time OSHC Educator at Helping Hands, specializing in educational support and child supervision. Demonstrated ability to foster positive interactions and ensure safety compliance while addressing diverse needs. Strong customer service skills combined with effective behavior management enhance experiences for children and families. Seeking to transition into corrections to support individuals in improving their lifestyles and choices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Part time OSHC educator
Helping hands
Gold Coast, QLD
04.2025 - Current
- Supervised children aged five to twelve during before and after school hours to ensure safety.
- Monitored behavior to encourage positive interactions and conflict resolution.
- Assisted with educational activities and crafts to support learning objectives.
- Communicated daily experiences and needs effectively with parents.
- Prepared healthy snacks in accordance with dietary guidelines.
- Maintained a clean, organized environment for play and learning activities.
- Secured premises, indoors and outdoors, to protect children's safety.
- Participated in staff meetings to discuss events, policies, and service improvement strategies.
Room Attendant
AHS Hospitality
Gold Coast, QLD
01.2025 - 04.2025
- Cleaned guest rooms and bathrooms to meet hotel standards, including dusting, vacuuming, and mopping.
- Replenished supplies and amenities in guest rooms and common areas to enhance guest experience.
- Reported maintenance issues promptly to maintain comfort and safety for guests.
- Maintained cleanliness of public areas, including lobbies, hallways, and restrooms.
- Collaborated with housekeeping team to efficiently prioritize daily cleaning tasks.
- Ensured compliance with health and safety regulations during all cleaning activities.
- Handled guest requests for additional services or items courteously and efficiently.
- Set up housekeeping carts with necessary supplies for each assigned room daily.
Team Member
Gold Coast Cleans
Gold Coast, QLD
01.2024 - 12.2024
- Executed thorough cleaning of residential and commercial spaces using effective techniques and tools.
- Maintained inventory of cleaning supplies, promptly reporting shortages to management.
- Ensured compliance with safety and sanitation standards during all cleaning activities.
- Trained new staff on proper cleaning procedures and safety protocols.
- Organized work schedules to manage multiple cleaning assignments efficiently.
- Communicated with clients to determine specific cleaning requirements and preferences.
- Conducted general cleaning duties, including sanitizing restrooms, kitchens, and hard surface floors.
- Inspected cleaned areas to guarantee thorough removal of dirt and debris.
Team Member
Grill'd
Gold Coast, QLD
09.2023 - 01.2024
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Operated cash register, accurately handling customer transactions.
- Processed incoming shipments, organizing inventory for efficient access.
- Collaborated with team members to achieve daily performance goals.
- Performed opening and closing duties including display setup and restocking.
- Maintained cleanliness and organization of work areas throughout shifts.
- Monitored expiration dates on food items to ensure freshness.
- Followed safety procedures to maintain compliance and enhance workplace safety.
Produce Preparation
IGA
Gold Coast, QLD
10.2022 - 01.2023
- Packaged produce for distribution following quality control standards.
- Sorted and inspected fruits and vegetables for freshness and quality.
- Collaborated with team members to meet daily production goals.
- Maintained a clean and organized packing area to ensure safety compliance.
- Kept accurate records of product inventory levels throughout the day.
- Sorted, weighed, and packaged produce for shipment.
- Used barcode scanners to record item numbers on packages.
- Followed proper safety protocols when handling sharp objects.
Food and Beverage Attendant
The Artisan Platterhouse/Rafa's cafe
Corindi Beach , NSW
01.2021 - 02.2022
- Served food and beverages in a timely and courteous manner.
- Maintained cleanliness of dining areas and service stations.
- Assisted guests with menu selections and dietary preferences.
- Collaborated with kitchen staff to ensure accurate order delivery.
- Handled cash transactions and processed payments efficiently.
- Resolved guest complaints with professionalism and empathy.
- Trained new staff on service standards and operational procedures.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
Education
Bachelor of Criminology And Criminal Justice - Criminology
Griffith University
QLD06-2026
High School Diploma -
Bishop Druitt College
Coffs Harbour10-2021
Skills
- Educational support and child supervision
- Customer service and behavior management
- Safety compliance
- Working with vulnerable people card
Certification
- QLD blue card
- RSA
- Bachelor of criminology and criminal justice (mid 2026)
Accomplishments
- Selected for an international exchange to the U.S.
- Selected for the Australian softball squad
- Numerous hockey and softball state representative selections
Affiliations
- participating in social sports
- I also enjoy reading and running
Timeline
Part time OSHC educator
Helping hands
04.2025 - Current
Room Attendant
AHS Hospitality
01.2025 - 04.2025
Team Member
Gold Coast Cleans
01.2024 - 12.2024
Team Member
Grill'd
09.2023 - 01.2024
Produce Preparation
IGA
10.2022 - 01.2023
Food and Beverage Attendant
The Artisan Platterhouse/Rafa's cafe
01.2021 - 02.2022
Bachelor of Criminology And Criminal Justice - Criminology
Griffith University
High School Diploma -
Bishop Druitt College