ELLA SENIOR
Gladstone
Summary
Developed exceptional customer service and organizational skills in fast-paced retail environment, looking to transition into new field. I'm highly upbeat , motivated and very eager to gain more experience in all work industries
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Assistant
Tuppys Adult Store
01.2025 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Retail Assistant
Sketchers
11.2024 - Current
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Educated customers on product features and benefits, leading to informed purchase decisions.
Retail
Liqourland
05.2023 - Current
- Customer service
- Communication
- POS
- Basic numeracy - Problem Solving
- Taking part in store inventory
- Making sure the store is clean and well-organized
- Listening skills
- Decision making skills
- Self - control and patience
- Flexibility
Retail - cleaning
Harbour city motorcycles
09.2019 - 11.2019
Skills
- Customer service
- Communication
- POS
- Basic numeracy
- Problem Solving
- Taking part in store inventory
- Making sure the store is clean and well-organized
- Listening skills
- Decision making skills
- Self-control
- Patience
- Flexibility
- Customer assistance
- Time management capabilities
- Sales floor organization
- Payment processing
Awards
- RSA
- RSG
Certification
RSA , RSG
and going to obtain standard 11
Reference
Clayton Geary | 0447 962 227 | cojul@bigpond.com
( works for theiss )
Timeline
Retail Assistant
Tuppys Adult Store
01.2025 - Current
Retail Assistant
Sketchers
11.2024 - Current
Retail
Liqourland
05.2023 - Current
Retail - cleaning
Harbour city motorcycles
09.2019 - 11.2019
RSA , RSG
and going to obtain standard 11
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