Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ella Townsend

Capalaba

Summary

Responsible and retail professional with excellent service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of products and systematic approach to problem-solving.

Overview

4
4
years of professional experience

Work History

Retail Assistant

Kmart
Capalaba, QLD
09.2020 - Current
  • Handled customer interactions politely and to the best of my ability.
  • Experience in positions such as TORY Backfill, Presentation Supervisor, Sequence, Online, Service Desk, Self-Checkout Operator and Decant.
  • Experience with RF and RFID Scanners

Team Member

Pizza Hut
Capalaba, QLD
07.2023 - 10.2023
  • Prepared Customer orders in a fast and efficient manner
  • Handled all customer interactions with professionalism

Education

High School Diploma -

Capalaba State College
Capalaba, QLD
11-2022

Certificate II - Hospitality

Capalaba State College
Capalaba, QLD
10-2022

Certificate II - Outdoor Recreation

QMTS Training
Manly, QLD
07-2022

Certificate I - Financial Services

Youth Development And Training
12-2020

Skills

  • Complaint Handling
  • Cash Handling Accuracy
  • Time Management Capabilities
  • Product Knowledge
  • Customer Service
  • Computer Proficiency and Microsoft Office
  • Team Supervision
  • Goal-Driven
  • Problem-Solving

References

Vk Puri - Manager of Pizza Hut

Contact    0432 179 108

Timeline

Team Member

Pizza Hut
07.2023 - 10.2023

Retail Assistant

Kmart
09.2020 - Current

High School Diploma -

Capalaba State College

Certificate II - Hospitality

Capalaba State College

Certificate II - Outdoor Recreation

QMTS Training

Certificate I - Financial Services

Youth Development And Training

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Ella Townsend