Aviation
Ella Campbell
Ballarat,VIC
Summary
I am a highly driven and enthusiastic professional with an unwavering commitment to delivering high-quality results. I thrive in dynamic environments and eagerly contribute to organisational goals while embracing new challenges. I continuously seek personal growth and aim to develop new skills while making a positive impact within a team.
Overview
5
5
years of professional experience
6
6
Certification
Work History
Administrative Officer
Triple J Plant Hire / Vic Waste Solutions
02.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organisation with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Retail Sales Assistant
Big W
06.2024 - 01.2025
- Worked in the merchandise department involving putting away new stock and replenishing shelves
- Assisted customers in making informed buying decisions, resulting in an increase in sales of premium products
- Demonstrated a lot of confidence using POS systems and cash handling to carry out transactions within the store
Sales Assistant
Bunnings Mudgee
09.2021 - 11.2023
- Retail Sales Assistant both at the service desk and throughout the store in various departments using POS systems and cash to carry out transactions
- Trained in the paint department with the ability to mix, tint, and help customers with design options for their homes
- Also worked in other departments such as In The Home, Kitchen and Bathroom, Plumbing, Trade and the Nursery
Barista, Assistant Manager, Waitress, Customer Service Officer
Centre Stage Cafe
01.2019 - 12.2020
- Trained as a barista and progressed to becoming an assistant manager within 6 months of working
- Customer Service Officer / Waitress performing both in and out school functions and events
- As assistant manager of the cafe, my role included training new staff, opening and closing the store and managing the cafe when the general manager was absent
Education
High School -
Mudgee High School
01.2024
High School -
Wollongong High School of the Performing Arts
01.2020
Skills
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Punctual
- Records management
- Office management
Certification
- SITHFAB021 Provide Responsible Service of Alcohol
- SITHFAB025 Prepare and Serve Espresso Coffee
- SITHGAM022 Provide Responsible Gambling Services
- SITXFSA005 Use Hygienic Practices for Food Safety
- CPCCWHS1001 Prepare to work safely in the construction industry
- White Card
- Gliding Federation of Australia - A Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInterests
Music
Law
Timeline
Administrative Officer
Triple J Plant Hire / Vic Waste Solutions
02.2025 - Current
Retail Sales Assistant
Big W
06.2024 - 01.2025
Sales Assistant
Bunnings Mudgee
09.2021 - 11.2023
Barista, Assistant Manager, Waitress, Customer Service Officer
Centre Stage Cafe
01.2019 - 12.2020
High School -
Wollongong High School of the Performing Arts
- SITHFAB021 Provide Responsible Service of Alcohol
- SITHFAB025 Prepare and Serve Espresso Coffee
- SITHGAM022 Provide Responsible Gambling Services
- SITXFSA005 Use Hygienic Practices for Food Safety
- CPCCWHS1001 Prepare to work safely in the construction industry
- White Card
- Gliding Federation of Australia - A Certificate
High School -
Mudgee High School
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