Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ellana Hill

Adelaide,South Australia

Summary

Looking to commence long-term employment within SALHN while studying Midwifery at Flinders University. Commencing student placement in unit 4C Postnatal Ward at Flinders Medical Centre on the 25th of May 2025. I have completed basic training modules of Sunrise/EMR.

I am a dynamic and dependable professional with over three years of experience at Boost Juice, excelling in customer service and team collaboration. With proven communication skills and expertise in POS systems I believe I have highly transferrable skills that would assist in the administrative role I am applying for.

With commitment to continuous learning and improvement, I have consistently delivered exceptional results in fast-paced environments, while providing the highest level of customer care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

Boost Juice
Marion , South Australia
01.2021 - Current
  • Provided a high level of customer service while remaining calm in a fast-paced, high-pressure environment.
  • Provided support to my team members, and working as part of a strong, cohesive team.
  • Communicating effectively with people from a diverse range of ages and backgrounds.
  • Assisting in creating and maintaining positive, collaborative working relationships with all stakeholders.
  • Responding professionally and appropriately to customer complaints and concerns.
  • Managing stock levels and store replenishment.
  • Knowledge and confidence regarding POS systems, and how to troubleshoot any problems that may occur.
  • Being extremely confident in all products, and continually learning about new products and promotions.

Basketball Coach

Woodcroft College
Adelaide, South Australia
03.2021 - 11.2024
  • Head basketball coach liaising with parents, children, teachers, Head of College Sport and Basketball South Australia
  • Managing the requests of all stakeholders involved
  • Working with care for the individual needs of players
  • Quickly creating, building and maintaining valued relationships.
  • Providing mutually positive outcomes for a diverse range of people
  • Managed this role while completing my year 12 studies and working at Boost Juice

FOH Team Member

Port Burger
Adelaide, South Australia
01.2025 - Current
  • Greeting customers and representing the business as the first point of call.
  • Handling incoming bookings.
  • Arranging optimal positioning for customer experience and efficiency.
  • Supporting policies, standards, and procedures relevant to the business.
  • Independent opening and closing of business.
  • Providing exceptional customer service.

Education

Bachelor of Midwifery (Preregistration) -

Flinders University
Adelaide, SA
01-2027

Skills

  • High level of communication skills
  • Proven ability to communicate effectively and respectfully with a diverse range of people
  • Over three years of experience working independently when opening a store on my own while following opening procedures
  • Year 12 and current studies have provided me with a wide range of administrative tasks, as well as confidence in the Microsoft Office suite
  • Excellent time management skills with the ability to prioritise multiple changing and competing tasks
  • Outstanding work ethic
  • Highly dependable and motivated
  • Fast learner with the ability to retain knowledge
  • Continually seeking to improve my current knowledge base

Certification

Please see below a list of my current clearances obtained to allow me to work at FMC for my placement

  • Sunrise/EMR training modules
  • Working With Children Check
  • Nationally Coordinated Criminal History Check
  • Aged Care Sector Employment Screening
  • Immunisation Compliance Certificate
  • First Aid
  • Manual Handling
  • Infection Control
  • Hand Hygiene
  • Clinical Transfusion Practice
  • Respirator Fit test
  • TB Student Screening
  • COVID-19 Vaccination Certificate
  • Flu Certificate

References

Chloe Harris 

Regional manager

Boost Juice 

0426768381

Scott Sutherland 

Head of Junior School Sport

Woodcroft College 

0432953113

Timeline

FOH Team Member

Port Burger
01.2025 - Current

Basketball Coach

Woodcroft College
03.2021 - 11.2024

Team Member

Boost Juice
01.2021 - Current

Bachelor of Midwifery (Preregistration) -

Flinders University

Similar Profiles

CREATE PROFILE
Ellana Hill