Elle Mestroni
Wheelers Hill,VIC
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
2
2
years of professional experience
Work History
Merchandiser
Gregory Ladner, David Jones
09.2019 - 11.2019
- Spring Carnival Casual (racing season), selling and stocking millinery, bags and jewellery
- Gained essential experience in sales, customer service and merchandising as well as independence (as multiple shifts were worked unsupervised)
- A punctual hardworking employee with a friendly customer service manner
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Answered customer questions regarding store merchandise, department information and pricing.
Dog Walker
Chantelle
01.2021 - 11.2021
- Fed, walked and cared for dogs during owners' absences and out-of-town trips.
- Led dogs away from hazards, obstacles and other animals to protect safety.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
- Followed optimal schedules for animals as set by owners or supervisors.
- Coordinated with animal owners for scheduling services and payment processing.
- Exercised and offered restroom breaks to dogs by walking multiple times per day.
Hostess
McDonalds
09.2019 - 04.2020
- Employed for hosting (on the kiosk and at the counter), serving, and packaging
- Worked well independently and in a team to provide good customer service
- Organised and prioritised work to complete tasks in a timely, efficient manner.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
Education
High School Diploma -
Caulfield Grammar School
Wheelers Hill, VIC10.2022
Skills
- Cash Register Systems
- Critical Thinking
- Visual Merchandising
- Stock Rotation
- Beverage Service
- Customer Satisfaction
- Timely Food Delivery
- Service Quality
- Cash Management
Timeline
Dog Walker
Chantelle
01.2021 - 11.2021
Merchandiser
Gregory Ladner, David Jones
09.2019 - 11.2019
Hostess
McDonalds
09.2019 - 04.2020
High School Diploma -
Caulfield Grammar School
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