I am a dedicated and compassionate Traditional Chinese Medicine (TCM) practitioner with a strong commitment to providing individualised care that fosters healing and promotes long-term health. With a deep understanding of both Western medicine and Eastern medicine, I focus on integrating TCM therapies to create personalised treatment plans that address the unique needs of each patient. My approach emphasises patient education, empowering individuals to actively participate in their own health decisions, and supporting them in achieving sustainable outcomes. With a patient-centered mindset, I am committed to cultivating a trusting, supportive relationship, guiding patients on their journey to optimal health through the synergy of traditional wisdom and modern healthcare practices.
Overview
11
11
years of professional experience
Work History
Sole trader
Integrative Acupuncture and Traditional Chinese Medicine
03.2022 - Current
Conducted comprehensive assessments of patients'' physical, emotional, social, and environmental factors to inform accurate diagnoses and effective treatment plans.
Increased patient satisfaction scores through active listening, empathy, and understanding of individual needs.
Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
Advised patients and community members concerning diet, activity, hygiene and disease prevention.
Treated acute and chronic conditions to reduce symptoms and improve health.
Monitored patients' conditions and progress to reevaluate treatment.
Collected, recorded and maintained patient medical history, reports and examination results.
Developed tools to improve disease surveillance with better screening and reporting options.
Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
Maintained an organized workspace to maximize productivity while adhering to safety protocols.Conducted research to answer questions and handle issues using multiple systems and resources.
Maintained up-to-date knowledge of industry trends, research findings, and advancements in medical technology to enhance clinical practice.
Met with patients to discuss concerns, review histories and perform examinations.
Managed complex caseloads while ensuring the highest level of care for each patient under my supervision.
Promoted preventive healthcare by conducting regular health screenings and educating patients on lifestyle modifications.
Educated patients and families on health conditions to raise awareness.
Diagnosed and treated patients suffering from chronic conditions.
Participated in continuing education and professional development to enhance expertise and skills.
Implemented individualized care plans to improve patient outcomes.
Monitored and recorded patient progress, prompting timely and appropriate interventions.
Conducted research and stayed current with medical advancements, contributing to growth of medical knowledge.
Casual Nursing Pool- General Medical/Surgical, Transit/Patient Flow, Outpatients
Queensland Health
06.2018 - Current
Implemented strategic initiatives within the Sunshine Coast Hospital and Health Service(SCUH).
Maintained confidentiality of sensitive patient information while ensuring accurate record-keeping practices were upheld consistently across all units served.
Improved patient satisfaction with compassionate communication and attentive care
Proactively engaged with patients regarding their personal needs, enabling better overall quality of life during their stay at the facility.
Delivered exceptional customer service experiences for both internal and external stakeholders, ensuring satisfaction throughout all interactions.
Decreased response time to patient requests by maintaining a thorough understanding of hospital policies and procedures.
Provided emotional support for patients and their families during difficult times, fostering positive relationships throughout the treatment process.
Performed routine assessments on patients'' physical conditions, reporting any noteworthy changes to appropriate doctors immediately.
Supported efficient discharge processes through comprehensive assistance in preparing patients for transition from the hospital to home or to another care facility
Improved patient satisfaction with compassionate communication and attentive care.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Followed directions of licensed nurses to administer medications and treatments.
Upheld infection control and prevention policies across different patient-facing areas.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Helped patients complete range of motion exercises to prevent loss of function during care.
Played a crucial role in maintaining patient safety by participating in routine checks, identifying risks, and promptly addressing any concerns.
Built rapport with interdisciplinary team members, establishing trust and collaboration towards improved patient outcomes.
Increased staff efficiency by effectively managing multiple responsibilities simultaneously, prioritizing tasks based on urgency.
Ensured accurate documentation of patient information for seamless communication between healthcare team members.
Collaborated with nursing staff to prioritize and address the needs of patients effectively.
Streamlined workflow by efficiently organizing medical supplies and equipment in each unit.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Casual Nursing Pool- General Medical and Surgical Wards, Day of Surgery Unit
Sunshine Coast University Private Hospital
01.2014 - Current
Company Overview: SCUPH
Previous temporary contract in Discharge Planning/ CHIP Nurse
SCUPH
Enhanced the quality of patient care by regularly updating knowledge on medical advancements and best practices.
Delivered compassionate care to diverse populations, maintaining cultural sensitivity and building trusting relationships.
Performed minor surgical procedures as needed, adhering to strict safety protocols and delivering high-quality patient outcomes.
Reduced waiting times for appointments through efficient scheduling and resource allocation.
Served as an advocate for patients when navigating complex healthcare systems, ensuring access to necessary resources and support.
Provided timely follow-up care for post-surgical or hospitalized patients, monitoring progress closely and adjusting treatment plans accordingly.
Coordinated referrals to specialists when necessary, ensuring seamless continuity of care for patients.
Participated in continuous quality improvement initiatives to enhance healthcare delivery systems within the facility.
Collaborated with multidisciplinary teams to develop effective treatment plans, ensuring optimal patient outcomes.
Improved patient satisfaction by providing comprehensive medical care and addressing individual concerns.
Developed strong rapport with patients through empathetic listening and clear communication about their medical issues.
Maintained detailed documentation of patient encounters, supporting accurate billing processes and legal compliance requirements.
Excelled in emergency situations, utilizing critical thinking skills and clinical expertise to stabilize patients rapidly.
Monitored patient progress and adjusted treatments accordingly.
Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
Improved patient outcomes and delivery of care through improved clinical quality processes.
Interpreted diagnostic test results for deviations from normal.
Confirmed consistent and accurate medical recordkeeping practices.
Entered and scanned patient history, current medical conditions and medications into novel EHR system.
Verified complex diagnoses to facilitate treatment plans.
Ordered medical and laboratory supplies and equipment.
Administered or prescribed treatments.
Encouraged healthier living by advising patients about diet, hygiene and methods for prevention of disease.
Discussed potential side effects of medication or immunizations with patients.
Completed thorough patient examination for symptoms and physical information.
Referred patients to medical specialists for consultant services when necessary for patient's well-being
Reviewed patient records, medications and immunization statuses.
Determined medication and dosage schedule given patient's vitals, condition and allergies.
Education
Bachelor of Health Science - Acupuncture
Endeavour College of Natural Health
06-2021
Diploma of Population Health -
Endeavour College of Natural Health
01.2016
Diploma of Nursing -
Ramsay Training Institute
01.2013
Skills
Compassionate and caring nature
Great communication and listening skills
Dedicated, enthusiastic and passionate
Adaptable and easy going
References
Christie, Nurse Unit Manager Day of Surgery, Sunshine Coast University Private Hospital, Sunshine Coast University Private Hospital (SCUPH)
Kylie, Acting Director of Clinical Services, Sunshine Coast University Private Hospital (SCUPH), Sunshine Coast University Private Hospital (SCUPH)
Certificatesandlicenses
First Aid and CPR, 01/01/23
National Police check and clearance, 01/01/21
Blue Card, 01/01/21
Preceptor Sunshine Coast University Private Hospital, 01/01/13
Interests
Ocean swimming, body surfing and surfing
Hiking and trail running
Gardening
Reading
Art, philosophy, architecture and travel
Timeline
Sole trader
Integrative Acupuncture and Traditional Chinese Medicine
03.2022 - Current
Casual Nursing Pool- General Medical/Surgical, Transit/Patient Flow, Outpatients
Queensland Health
06.2018 - Current
Casual Nursing Pool- General Medical and Surgical Wards, Day of Surgery Unit
Sunshine Coast University Private Hospital
01.2014 - Current
Diploma of Population Health -
Endeavour College of Natural Health
Diploma of Nursing -
Ramsay Training Institute
Bachelor of Health Science - Acupuncture
Endeavour College of Natural Health
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