Ellesie Roberts
Palm Beach
Summary
I have currently been working at Pets Wonderland for 3.5 - 4 years, while working with them i have gained excellent customer service skills and time management skills, while also working for this company I provided attentive care to canines while under our care at Doggy Daycare, providing baths and nails clipping and basic canine training.
I am highly motivated with a desire to take on new challenged and have a strong work ethic and adaptability.
I am very skilled at working effectively unsupervised and quick at learning new skills.
I believe i will be a great addition to your team.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Pets Wonderland
11.2021 - Current
- Used POS system to process sales, returns and online orders.
- Greeted customers, upon entry. to the store and provided information to enquires.
- Adding new items to website, with descriptions, photos and prices.
- Entered invoices and processed orders
- Updated inventory stock
- Answered phones and assisted customers to the right product.
Dog Handler
Pets Wonderland
11.2021 - Current
- Maintained cleanliness within the facilitie by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Managed up to 50 - 60 dogs of various breeds and sizes, providing attentive care.
- Provided a safe environment for dogs by each animal''s temperament and behaviour before handling them.
- Bathed dogs and clipped nails so that they upon customer request.
- Walked 3-4 dogs of various breeds and sizes at a time.
Junior Front Desk Receptionist
Skin From Within
05.2020 - 09.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for clients and employees.
- Scheduled, and confirmed appointments.
- Managed a clean and calm environment for customers.
- Cleaned rooms efficiently between facial appointments
Education
High School Diploma -
Palm Beach Currumbin State High School
Palm Beach 11-2023
Skills
- Call Handling & Invoice Entering
- Customer Service & Inventory Management
- Appointment Scheduling & Payment Processing
- Cash Handling, Eftpos and End of Day Settlements
- Time Management
- Team collaboration
- Product merchandising
- Product restocking
- Order fulfillment
- Reliable and responsible
- Attention to detail
Timeline
Retail Assistant
Pets Wonderland
11.2021 - Current
Dog Handler
Pets Wonderland
11.2021 - Current
Junior Front Desk Receptionist
Skin From Within
05.2020 - 09.2020
High School Diploma -
Palm Beach Currumbin State High School
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