Ellia Critelli

• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Maintained energy and enthusiasm in fast-paced environment.
• Maintained excellent attendance record, consistently arriving to work on time.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Assisted with the organizations and preparation of various stalls for Oakleigh South Primary School's fete over a number of years.

• Managed team of 3 employees, overseeing hiring, training, and professional growth of employees.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Actively listened to customers' requests, confirming full understanding before addressing concerns..

• Maintained energy and enthusiasm in fast-paced environment.
• Organized group and private lessons
• Developed tennis lessons and programs for young children
• Liaised with parents and children on their individual tennis skills

• Presented production schedules to the team outlining milestones and deadlines.
• Communicated scheduling with employees to promote on-time delivery.
• Requisitioned materials to restock inventory and obtain goods for production.
• Organizing and dispatching stock with interstate couriers
• Liaising with corporate companies