ELLIe Elms
Brisbane
Summary
Experienced with providing compassionate care and support to individuals in need. Utilizes effective communication and empathy to understand and address client requirements. Track record of developing personalized care plans and ensuring clients' well-being through consistent and attentive care.
Psychology professional with broad experience in clinical settings and research environments. Strong skills in assessment, intervention, and data analysis, with focus on client-centered care. Known for adaptability, teamwork, and achieving measurable results. Brings empathy, critical thinking, and effective communication to support mental health and well-being.
Overview
2026
2026
years of professional experience
Work History
Individual Support Worker Trainee
Bachelor in psychological science
Griffith university
03.2022 - Current
- Various skills in interpersonal skills
- Various research clinical trials participation
- Counselling skills
- Nonverbal communication skills
- Skilled in various research and statistic reports
Waitress
Eagleby Tavern
10.2021 - 02.2022
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Minimized customer wait times by taking and filling large volume of orders each day.
Barista Trainee and Bartender
Tafe Queensland
02.2021 - 08.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Poured wine, beer and cocktails for patrons.
Education
Cert III - hospitality
Southbank Tafe
RSA - undefined
Southbank Tafe
Bachelor - psychological science
Griffith university
Certificate III - Individual Support
Australian Community And Management College
QLD05-2025
Skills
- Goal setting and monitoring
- Behavioral support
- Documentation and record keeping
- Multicultural sensitivity
- Organization
- Empathy development
- Counseling
- Data interpretation
- Incident response
- Critical thinking
- Psychosocial analysis
- Behavior observation
Timeline
Bachelor in psychological science
Griffith university
03.2022 - Current
Waitress
Eagleby Tavern
10.2021 - 02.2022
Barista Trainee and Bartender
Tafe Queensland
02.2021 - 08.2021
RSA - undefined
Southbank Tafe
Bachelor - psychological science
Griffith university
Individual Support Worker Trainee
Cert III - hospitality
Southbank Tafe
Certificate III - Individual Support
Australian Community And Management College
Similar Profiles
Mohanad Abdel-RahmanMohanad Abdel-Rahman
Academic Peer Tutor at NAAcademic Peer Tutor at NA
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
CLÉLIA CROZE-LABBECLÉLIA CROZE-LABBE
Baby sitter at NABaby sitter at NA
Jaylen Tindale-SeymourJaylen Tindale-Seymour
Property Maintenance at NAProperty Maintenance at NA
JU HYUN LEEJU HYUN LEE
Kindergarten Teacher at KidsworldKindergarten Teacher at Kidsworld