Canva
Ellie Mckelvie
Manly West,Queensland
Summary
Hardworking student currently studying a Diploma of Social Media Marketing through TAFE Queensland. Looking for a Marketing Assistant position to show my passion and high knowledge of social media marketing, learn new skills and work apart of a team to create great content for the company.
Overview
7
7
years of professional experience
Work History
Hospitality Worker
Fielders Club
05.2018 - Current
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
Diploma of Social Media Marketing -
TAFE Queensland
QLD12-2024
Skills
- Email marketing
- Platform growth development
- Campaign tracking
- User engagement
- Posting preparation
- Brand awareness
- Social media marketing
- Social media posting
- Viral trend tracking
- Team collaboration
Accomplishments
Through my Diploma i have currently completed and passed the following subjects,
- Write persuasive copy
- Plan, implement and manage content marketing
- Plan, conduct and optimise organic social media marketing
- Plan, manage and optimise paid social media advertising
- Establish, build and leverage a personal brand on social media
- Plan, implement and manage social media conversion strategies
- Develop a social media strategy
Software
Microsoft Word
Microsoft Powerpoint
Hootsuite
Timeline
Hospitality Worker
Fielders Club
05.2018 - Current
Diploma of Social Media Marketing -
TAFE Queensland
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