Grace Rayner
Greenwith,Australia
Summary
Professional front-line team member with solid experience in customer service and hospitality. Skilled in managing guest interactions, handling reservations, and ensuring smooth daily operations. Strong focus on teamwork, adaptability, and achieving positive results. Known for excellent communication, problem-solving, and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Front of House Staff Member
Vilis Cafe
05.2023 - Current
- I excel at serving and plating food, ensuring that customers enjoyed a memorable dining experience
- I demonstrate strong attention to detail and financial responsibility by handling end-of-day till operations
- Maintaining a high standard of cleanliness, as I deep clean, and stock rotate on overnight shifts
Front of House Staff Member
Hungry Jacks
03.2021 - 02.2023
- I ensured guest satisfaction by checking on their dining experience, managed the POS system for payments and sales tracking, assisted team members with supplies and equipment, and maintained proper food storage to prevent spoilage
Peer Support Leader
Golden Grove High
07.2021 - 07.2022
- Being a part of the SACE program has given me incredible opportunities to serve as a mentor to younger student, enabling me to develop effective techniques to intergrade them into school life and support them in forming relationships with like-minded peers
- In this position
- I have showcased my strong organization and time management skills, ensuring that all activities and interactions are well planned and executed smoothly
Education
High School Diploma -
Marden Senior Collage
Adelaide, SA12-2024
Skills
- Open-Close Procedures
- Money Handling
- Barista trained
- POS Operation
- Stock rotation
- Training and Mentoring
- Order taking
- Team collaboration
Timeline
Front of House Staff Member
Vilis Cafe
05.2023 - Current
Peer Support Leader
Golden Grove High
07.2021 - 07.2022
Front of House Staff Member
Hungry Jacks
03.2021 - 02.2023
High School Diploma -
Marden Senior Collage
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