Kristie-Lee Morrow
Brisbane,QLD
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Front of House Staff Member
On A Roll
Keppera, QLD
04.2022 - Current
- Greeted customers and answered questions about menu items.
- Provided exceptional customer service to ensure satisfaction.
- Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
- Answered phone calls from customers inquiring about take-out orders or reservations.
- Resolved customer complaints promptly and professionally.
- Processed customer payments accurately and efficiently.
- Assisted with food preparation tasks as needed.
- Followed up with customers after their meal to ensure satisfaction.
- Demonstrated excellent communication skills while interacting with customers.
Education
Diploma Of Nursing -
TAFE Queensland
QLD12-2025
High School Diploma -
Ferny Grove State High School
QLD11-2025
Certificate of Health And Services -
Strategix
QLD12-2023
Skills
- Team collaboration
- Phone etiquette
- Cleanliness
- Professional appearance
- Handling complaints
- Personal hygiene
- Open-close procedures
- Social perceptiveness
- Payment processing
- Stock management
- Organizational skills
- Cash handling
- Time management
- Excellent communication
References
Michelle Wecker - Roof Home Build Group -0404006041
Marilyn Tong - Australian Global Freight - 0408882510
Jack Huang - On A Roll - 0450851033
Timeline
Front of House Staff Member
On A Roll
04.2022 - Current
Diploma Of Nursing -
TAFE Queensland
High School Diploma -
Ferny Grove State High School
Certificate of Health And Services -
Strategix
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