Ellouise Newitt
Deloraine ,TAS
Summary
Proven in delivering exceptional customer satisfaction and enhancing the shopping experience at Lex Fun, I excel in customer service and cash handling. Demonstrating reliability and active listening, I adeptly resolved complaints, ensuring a welcoming environment. My efforts consistently exceeded service goals, contributing to a positive and efficient checkout process.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Lex Fun
07.2023 - 07.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Foods And Hospitality
Deloraine High School
TAS Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Customer Complaint Resolution
- Up-selling techniques
- Problem-Solving
Timeline
Customer Service Cashier
Lex Fun
07.2023 - 07.2024
Foods And Hospitality
Deloraine High School
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