Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Elly Tuma

Kellyville,NSW

Summary

Motivated student/part time worker with dedication and reliability. Strong work ethic as well as problem-solving and organizational abilities. Rich experience in collaborative environments and team work. Empathetic nature with high priority based on genuinely caring and supporting others.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Assistant

Pandora
02.2022 - Current


  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
  • Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
  • Increased sales by providing exceptional customer service and product knowledge.

Support Worker

Hireup
03.2023 - Current


  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Education

Bachelor of Occupational Therapy -

Australian Catholic University
Sydney, NSW

Higher School Certificate -

Norwest Christian College
2021

Skills

  • Teamwork and collaboration
  • Empathy and understanding
  • Reliability
  • Effective communication
  • Organisation
  • Patience
  • Problem solving
  • Interpersonal skills
  • Adaptability

Certification

  • First aid and CPR
  • Working with Children Check
  • National Police Check
  • Hand Hygiene certification
  • NDIS Worker Screening Check
  • COVID vaccinations
  • Up to date Immunisation Record

References

Available upon request

Timeline

Support Worker

Hireup
03.2023 - Current

Retail Sales Assistant

Pandora
02.2022 - Current

Bachelor of Occupational Therapy -

Australian Catholic University

Higher School Certificate -

Norwest Christian College

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Elly Tuma